Technical Support Representative
2 weeks ago
•Respond to technical and nontechnical inquiries from customers for the purpose of providing information, resolving issues and/or providing direction as may be required.
•Use information from customers to diagnose tech issues and walk customers through the steps needed to fix various problems.
•If customer tech problems cannot be handled over the phone, technical support representatives will schedule a repair crew to fix problems on-site.
•Keep logs of all calls answered and addressed, including dates and times.
•Check for customer problems and fixes in the solutions database, and add new information to the database when and if new problems and fixes arise.
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Technical Support Representative
4 weeks ago
Bacolod City, Western Visayas, Philippines Neksjob Full timeJOB DESCRIPTIONWe are seeking a highly skilled and customer-focused Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for providing exceptional technical assistance and support to our clients. You will utilize your strong troubleshooting skills and technical knowledge to provide prompt and...
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Technical Support Representative
2 days ago
Iloilo City, Western Visayas, Philippines Asurion Full timeAt Asurion, we're committed to helping our customers stay connected with the technology they need. As a Technical Support Representative, you'll play a critical role in delivering exceptional customer service and resolving technical issues with devices and software.Key Responsibilities:Provide technical support to customers via phone, email, or chatResolve...
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Technical Support Representative
3 weeks ago
Bacolod City, Western Visayas, Philippines Talent Outsourcing Channel (TORCH) Solutions Full timeHandling inbound calls from customersResolving inquiries and requests from customersEnsuring timely and appropriate handling of customer requestsUsing client-specific tools and applications for customer managementDelivering top-notch service with confidence and knowledge in a friendly mannerYou might be, what we're looking for?• At least HS Grad (old...
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Technical Support Representative
2 weeks ago
Bacolod City, Western Visayas, Philippines Talent Outsourcing Channel (TORCH) Solutions Full timeHandling inbound calls from customersResolving inquiries and requests from customersEnsuring timely and appropriate handling of customer requestsUsing client-specific tools and applications for customer managementDelivering top-notch service with confidence and knowledge in a friendly mannerYou might be, what we're looking for?• At least HS Grad (old...
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Technical Support Representative
2 days ago
Iloilo City, Western Visayas, Philippines Asurion Full timeThe purpose of the role is to help Asurion's customers "stay connected" with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications, networks, and technologies. The role will also undertake proactive outbound call work as well as take inbound calls.Key AccountabilitiesUndertake...
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Technical Account Representative
15 hours ago
Iloilo City, Western Visayas, Philippines TORCH Solutions Full timeJob DescriptionWe are seeking a proactive and tech-savvy Technical Account Representative to join our dynamic team in Cebu Central Visayas. As the first point of contact for customers, you will provide timely and effective technical support via chat, addressing a wide range of IT-related queries and issues.Your ResponsibilitiesProvide technical support to...
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Customer Support Representative Wanted
1 day ago
Bacolod City, Western Visayas, Philippines Neksjob Philippines Full timeNeksjob Philippines is a dynamic organization committed to delivering exceptional customer experiences. We are looking for a talented individual to take on the challenge of being a Customer Service Representative.About the Role:This role involves interacting with customers to address their concerns and provide solutions. You will work closely with our team...
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Technical Support Representative
2 days ago
Cebu City, Central Visayas, Philippines OP360 (OfficePartners360) Full timeOn-site - Cebu 1-3 Yrs Exp Diploma Full-timeJob DescriptionDescriptionRole DescriptionThis is a full-time on-site role for a Technical Support Representative located in Cagayan De Oro City. The Technical Support Representative will be responsible for providing technical assistance and support to customers, troubleshooting issues, ensuring customer...
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Technical Help Representative
6 days ago
Iloilo City, Western Visayas, Philippines Addforce Human Resources Inc Full timeWe are seeking a highly motivated and experienced Customer Service Representative to join our team at Addforce Human Resources Inc. As a key member of our organization, you will be responsible for providing exceptional customer service and technical support to our clients.In this role, you will have the opportunity to work with a variety of clients,...
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Technical Support Representative
3 days ago
Cebu City, Central Visayas, Philippines CallTek Full timeCallTek Cebu, Central Visayas, PhilippinesTechnical Support RepresentativeCallTek Cebu, Central Visayas, Philippines5 days ago Be among the first 25 applicantsStaff4Me is seeking a motivated and enthusiastic Technical Support Representative to join our customer support team. In this role, you will be responsible for providing exceptional assistance to our...
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Call Center Representative
4 weeks ago
Bacolod City, Western Visayas, Philippines TORCH SOLUTIONS Full timeAre You Ready to Connect and Delight Customers?Position: Customer Service RepresentativeLocation: Bacolod City, PhilippinesWhat You'll Do:Engage with customers via phone, email, and chat to provide top-notch assistance.Resolve inquiries, concerns, and technical issues with patience and professionalism.Collaborate with team members to ensure consistent...
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Call Center Representative
4 weeks ago
Bacolod City, Western Visayas, Philippines TORCH SOLUTIONS Full timeAre You Ready to Connect and Delight Customers?Position: Customer Service RepresentativeLocation: Bacolod City, PhilippinesWhat You'll Do:Engage with customers via phone, email, and chat to provide top-notch assistance.Resolve inquiries, concerns, and technical issues with patience and professionalism.Collaborate with team members to ensure consistent...
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IT Technical Assistant
6 days ago
Bacolod City, Western Visayas, Philippines TeleTech Holdings, Inc. Full timePursue a challenging and rewarding career as an IT Technical Assistant at TeleTech Holdings, Inc. In this role, you'll provide technical support to customers on desktop systems and resolve complex technical issues.About the Role:Install, configure, maintain, troubleshoot PC hardware and softwarePerform administrative functions and inventory control as...
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Call Center Representative Opportunity
4 days ago
Bacolod City, Western Visayas, Philippines Neksjob Corporation Full timeAbout UsNeksjob Corporation is a dynamic company that values its customers. We are committed to providing top-notch service and support to ensure customer satisfaction.Why Choose This Role?As a Customer Service Representative, you will have the opportunity to work with a diverse range of customers, develop your problem-solving skills, and build a successful...
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Technical Support Representative
6 days ago
Cebu City, Central Visayas, Philippines SVCPH Inc. Full timeAbout the RoleWe are seeking a highly skilled and motivated Technical Support Representative to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service and technical support to our clients.The ideal candidate will have excellent communication skills, a strong problem-solving ability, and a...
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Technical Service Technician
6 days ago
Bacolod City, Western Visayas, Philippines TeleTech Holdings, Inc. Full timeTake the first step towards a fulfilling career as a Technical Service Technician at TeleTech Holdings, Inc. In this role, you'll provide technical support to customers on desktop systems and help resolve complex technical issues.About Our Team:We're a diverse team of talented professionals who share a passion for delivering exceptional customer...
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Technical Support Representative
2 days ago
Cebu City, Central Visayas, Philippines CallTek Full timeStaff4Me is seeking a motivated and enthusiastic Technical Support Representative to join our customer support team. In this role, you will be responsible for providing exceptional assistance to our clients, resolving technical issues, and ensuring a positive experience with our products and services. You will be the first point of contact for customers,...
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Technical Support Representative
3 weeks ago
Cebu City, Central Visayas, Philippines Eteam Workforce Private Corporation Full timeURGENT HIRINGTechnical Support RepresentativeVIRTUAL PROCESS ONLYQualifications:- 2nd year college undergrad (No back subjects)- HS/SHS Graduates with 6 months BPO experience-College Graduate (No BPO experience needed)-Willing to work on holidays- Good Communication Skills- Can start ASAP- Can work under pressure- Amenable to work onsite...
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IT Technical Support
5 days ago
Iloilo City, Western Visayas, Philippines Zenlabs Venture Management Inc. Full timeShareJob DescriptionDescriptionThe IT Technical Support Specialist is responsible for providing effective technical assistance to employees, ensuring smooth operation of computer systems, networks, and software applications. The role involves diagnosing issues, offering solutions, and maintaining IT infrastructure.Key Responsibilities:Provide first-line...
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Account Support Professional
3 days ago
Bacolod City, Western Visayas, Philippines Gratitude Philippines Full timeAbout UsAt Gratitude Philippines, we pride ourselves on being a company that truly cares about our clients. We strive to deliver personalized service that meets their unique needs and exceeds their expectations.What We're Looking ForWe're searching for a motivated and detail-oriented Customer Service Representative who can provide exceptional support to our...