Remote Administrative Support Assistant

1 day ago


Lipa City, Calabarzon, Philippines beBeeAdministrative Full time ₱300,000 - ₱450,000
Job Overview

This position is an excellent opportunity to work as a remote administrative assistant, providing vital support to the Front Office team. As a key member of our global team, you will be responsible for managing reservations, guest communication, and other essential tasks.

Key Responsibilities
  • Manage incoming reservation emails and online booking inquiries. Process bookings in the PMS (e.g., RMS) following property procedures.
  • Complete daily reports such as Reservation Activity Reports and other internal checklists. Send booking confirmations and pre-arrival communications to guests.
  • Assist with Night Audit preparation (as applicable). Ensure all guest profiles and reservation data are accurately maintained in the system.
  • Respond to basic guest queries via email or other communication platforms. Support with follow-up on guest reviews or feedback where appropriate.
  • Handle overflow calls and transfer as needed (future potential pending technology upgrade).
Personal Attributes Required
  • Strong attention to detail and accuracy.
  • Professional written communication skills.
  • Proactive and self-motivated with the ability to work autonomously.
  • Organised and able to manage competing priorities remotely.
  • Tech-savvy with confidence in using PMS (e.g., RMS), Microsoft Office, and email systems.
  • Positive attitude and commitment to providing excellent guest service support behind the scenes.


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