Success Client Liaison
2 days ago
Drive post-installation engagement and revenue growth as a Client Success Manager for our operating companies.
This role focuses on nurturing relationships with existing high-net-worth clients, generating service and upgrade opportunities, and selling maintenance contracts.
Key responsibilities include:
- Conducting outbound sales calls to identify service and upgrade opportunities.
- Partnering with marketing to sell maintenance contracts and ensure customer engagement.
- Performing post-purchase follow-ups to maintain strong client relationships and drive referrals.
Required skills and qualifications include:
- Strong verbal and written communication skills.
- Proven experience in outbound sales, upselling, cross-selling, or renewals.
- Active listening, empathy, and conflict-resolution abilities.
- Proficient in CRM systems.
Preferred qualifications include:
- 4+ years in customer success or outbound sales roles.
- Familiarity with technical products (home automation, luxury systems preferred).
- Comfortable handling conversations around high-ticket upgrades.
As a Client Success Manager, you will have the opportunity to work remotely from Colombia and enjoy a full-time schedule.
Seniority levelMid-Senior level
Employment typeFull-time
Job functionCustomer-facing role
IndustriesTechnology and outsourcing consulting
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