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Client Experience Advocate

1 week ago

Taguig, National Capital Region, Philippines TalentHero Full time

We are seeking a talented Client Experience Advocate to join our team at TalentHero. As a Client Experience Advocate, you will be responsible for delivering exceptional customer service and support to our clients.

You will need to have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. The ideal candidate will have experience in customer-facing roles, particularly in the financial services industry.

Key Responsibilities:

  • Provide top-notch customer service via various communication channels.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless customer experiences.

Requirements:

  • At least 6 months of experience in customer-facing roles, preferably in the financial services industry.
  • Excellent communication and problem-solving skills.
  • Able to work in a shifting schedule and adapt to changing priorities.