IT ServiceNow Developer

7 hours ago

Ayala Alabang, National Capital Region, Philippines beBeeServicenow Full time $120,000 - $150,000
Job Opportunity

The Information Technology team provides technical support and services to a global workforce. We are dedicated to maximizing productivity and exceeding business goals.

The IT team collaborates with cross-functional teams to discuss technical options and pros/cons to meet business requirements and achieve secure and scalable solutions.

We are seeking an experienced ServiceNow Developer to join our team.

Responsibilities
  • Provide strategic direction and guidance for the administration, support, and maintenance of core ITSM (Incident, Problem, Knowledge, Change, and Request Management) and CMDB.
  • Research and analyze business requirements, provide conceptual and detailed designs to meet business needs, develop, enhance, and manage configurations in ServiceNow, and test and support the rollout of solutions.
  • Provide advanced-level assistance to ServiceNow admins for day-to-day operations/support cases.
  • Lead the development and deployment of new integrations with internal/external systems.

This is a key member of the IT team who will collaborate with cross-functional teams to achieve business objectives.

Qualifications
  • Bachelor's degree in technology or equivalent experience required.
  • 6-8+ years in an IT environment with strong IT Service Management experience and a solid understanding of ITIL.
  • 5-7+ years of ServiceNow experience in administration, configurations, customizations, development, enhancements, troubleshooting, end-user support, platform updates, and maintenance.
Technical Skills
  • ServiceNow CSA certification essential.
  • Advanced ServiceNow Administration including release/patch notes review, clone down, managing upgrade schedules, skipped record review, regression, and UAT.
  • Strong understanding of CSDM and CMDB, including integrating and importing data using asset discovery tools.

We value collaboration, innovation, and professional growth.

About this Role

This role offers a unique opportunity to work with cutting-edge technology and be part of a dynamic team.

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