Process Development Specialist

2 days ago

Cebu City, Central Visayas, Philippines beBeeProcessDevelopment Full time ₱874,000 - ₱1,344,500
Job Opportunity

We are seeking a skilled and results-driven Process Development Specialist to enhance employee skills, knowledge, and performance. This role requires a deep understanding of business processes, excellent communication skills, and the ability to engage employees in a dynamic learning environment.

Key Responsibilities
  • Develop training programs to improve process understanding, procedures, and best practices.
  • Conduct workshops and coaching for new hires and existing employees.
  • Evaluate training effectiveness through assessments, feedback, and performance metrics.
  • Collaborate with management and subject matter experts to identify training needs and develop customized solutions.
  • Maintain and update training materials, manuals, and documentation.
  • Provide ongoing support and mentoring to employees to reinforce learning and improve process adherence.
  • Stay updated with industry trends and best practices to enhance training methods and materials.
  • Monitor and analyze employee performance data to identify areas for improvement.
  • Ensure compliance with regulatory requirements.
  • Assist in the onboarding process by delivering structured training to new employees.
Requirements
  • Bachelor's degree in Business, Human Resources, Education, or a related field (preferred).
  • Proven experience as a Process Trainer or similar role.
  • Strong knowledge of business processes and operational workflows.
  • Excellent verbal and written communication skills.
  • Ability to create engaging training content using various instructional methods.
  • Strong presentation and facilitation skills.
  • Proficiency in MS Office (Word, Excel, PowerPoint) and other relevant software.
  • Adaptability to changing business needs and a proactive approach to problem-solving.

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