Process Analyst

#DiscoverYourMark and Be part of our highly dynamic team to enjoy the following benefits:

• HMO coverage from day 1 of employment for you and your dependents with Maternity coverage
• Expanded Medical Benefit
• Accident and life insurance
• Dental and optical reimbursements
• Free medical consultation with Lexmark's in-house doctors
• Employee privilege access to lactating, gaming, music and sleeping room
• Health and wellness activities
• Work-life balance
• Semi flex schedule and alternative work arrangements
• Dress down Friday and Shift Allowance
• Company-sponsored team bonding activities
• Career advancement opportunities
• Unlimited access to online learning
• Diversity, Equity and Inclusion programs

JOB SUMMARY:

Focused on Ariba administration and Indirect Procurement. This role will enable efficient and compliant procurement operations by analyzing, designing, and optimizing procurement processes and system functionalities. This includes translating business and operational requirements into effective system solutions and ensuring seamless integration and continuous improvement across procurement workflows.

The role involves researching and implementing Ariba modules that meet evolving business needs, resolving escalations, and maintaining robust process documentation. Through data-driven insights and close collaboration with global stakeholders, the role drives operational excellence, enhances system performance, and contributes to the strategic advancement of procurement operations.

KEY ROLES & RESPONSIBILITIES:

• Define, develop, and continuously improve Indirect Procurement processes through effective use of Ariba.

• Lead documentation and updates of key processes, policies, and process flow maps to support standardization and clarity.

• Collaborate with cross-functional teams and internal stakeholders to gather requirements, define current and future state processes, and drive system improvement initiatives in coordination with IT.

• Drive key projects that contribute to operational excellence by identifying root causes of business and process issues, proposing corrective and preventive actions, and assessing their business impact.

• Support training efforts by creating content and assisting in global delivery to ensure consistent understanding and adoption of new or updated processes.

• Monitor the adoption of methodologies, best practices, and compliance standards to ensure consistent execution across the organization.

• Foster effective communication, collaboration, and teamwork across departments, while facilitating reporting and meaningful insights to senior management.

• Contribute to long-term planning initiatives that improve operational performance and enhance business value.

COMPETENCIES, SKILLS, KNOWLEDGE & ABILITIES:

• Experience leading cross-functional projects, preferably within global or multi-site environments.

• Strong ability to collaborate with multidisciplinary and geographically dispersed teams.

• Applied knowledge of analytical and project management tools to support data-driven decision-making and process improvement initiatives.

• Demonstrated ability to gather, analyze, and translate business, process, and user requirements into functional solutions.

• Expertise in documenting current and future state business processes, including the development of clear process maps.

• Experience in defining, monitoring, and reporting key performance metrics related to procurement operations and process efficiency.

• Strong problem-solving skills with a structured, systematic approach; Lean or Six Sigma exposure is a plus.

• Effective communication and facilitation skills, with the ability to present and explain complex processes to diverse stakeholder groups.

EDUCATION AND EXPERIENCE:

• Bachelor's degree in Accounting, Industrial Engineering or related courses.

• At least 5 years of Purchasing, Accounting / Finance or related experience.