Strategic Client Services Director
3 days ago
We are seeking a highly skilled Client Services Director to join our team at ManpowerGroup.
In this role, you will be responsible for handling client relationships and ensuring that our clients receive exceptional customer service.
- Serve as the primary point of contact for our clients.
- This involves managing client communication through various channels, including phone calls, emails, and occasional site visits.
You will also be responsible for analyzing existing contracts and developing innovative ways to minimize costs and create efficiencies.
Additionally, you will participate in future contract proposals by utilizing pre-existing customer data and other relevant benchmarking information.
Collaboration with the Corporate Accounts team is essential, and you will work closely with them to drive business growth.
This role requires a strong leader who can oversee and monitor the performance of Client Relationship Managers across various accounts.
You will be responsible for managing client expectations regarding campaign performance and overall metrics.
Improving campaign performance by driving projects and other process improvement activities is also an important aspect of this role.
RequirementsTo be successful in this role, you must have:
- A Bachelor's degree in any field.
- At least 5 years of experience in a similar position or industry.
- A proven track record in account management or client services, preferably in the call center industry.
- Experience managing large accounts and maintaining high levels of customer satisfaction.
- Excellent communication and leadership skills.
- The ability to resolve issues promptly and effectively.
- Strong technology proficiency and excellent organizational skills.
- The ability to handle high volumes of work within tight deadlines.
- A willingness to work flexible schedules, including graveyard shifts.
- A passion for delivering exceptional customer service.
-
Director of Strategic Communications
1 week ago
Makati City, National Capital Region, Philippines Storyscope Strategic Communications Group Full timeThe Strategic Communications Director is a leadership and people managing role in Storyscope that works closely and collaborates with all other departmental team leads and members in the development of communication campaigns and various creative requirements.The Strategic Communications Director will spearhead the creative vision for client campaigns and...
-
Client Relationship Director
16 hours ago
Mandaluyong City, National Capital Region, Philippines Tech2Go Strategic IT Solutions Full timeRole SummaryThe Client Relationship Director at Tech2Go Strategic IT Solutions is responsible for building and maintaining strong relationships with our existing clients, driving revenue growth and identifying new business opportunities. This role requires excellent communication and interpersonal skills, as well as the ability to analyze customer data and...
-
Director of Strategic Partnerships
3 days ago
Quezon City, National Capital Region, Philippines M2.0 Communications Inc. Full timeDirector of Strategic PartnershipsWe are looking for a highly skilled Director of Strategic Partnerships to join our team. In this role, you will be responsible for developing and implementing strategic partnerships that drive business growth. The ideal candidate will possess a strong understanding of the Philippine market, excellent relationship-building...
-
Client Services Director
4 days ago
Makati City, National Capital Region, Philippines MME Connections Inc Full timeJob DescriptionThe Client Services Director will be responsible for leading our client relationships and developing new business opportunities. This role requires a seasoned professional with a proven track record of success in managing client accounts and driving revenue growth.You will work closely with our Strategic Development Team to ideate and...
-
Sr. Client Services Director
3 weeks ago
Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full timeThe Client Services Director to support our team in Commonwealth Ave., Quezon City. In this role,you'll be working with the Senior Director for Operations, handling Client Relationship Management. You will ensure that our client(s) are provided with excellent customer service.As a Client Services Director you will: Serve as the "Point of Contact" for our...
-
Director of Strategic Planning
4 days ago
Quezon City, National Capital Region, Philippines M2.0 Communications Inc. Full timeAbout the PositionWe are looking for a highly skilled Strategic Director to join our team and contribute to the development and execution of effective communication plans that drive client success and agency growth.The ideal candidate will possess a deep understanding of the Philippine media landscape and excel in developing strategic insights that lead to...
-
Sr. Client Services Director
3 days ago
Quezon City, National Capital Region, Philippines ManpowerGroup Full timeThe Client Services Director to support our team in Commonwealth Ave., Quezon City.In this role, you'll be working with the Senior Director for Operations, handling Client Relationship Management.You will ensure that our client(s) are provided with excellent customer service.As a Client Services Director you will:Serve as the Point of Contact for our client...
-
Strategic Communications Lead
1 week ago
Makati City, National Capital Region, Philippines Storyscope Strategic Communications Group Full timeJob Overview: We are seeking a highly experienced Director of Strategic Communications to lead our public relations and communications efforts. The ideal candidate will have a strong background in strategic planning, team management, and creative leadership.About the Role: As a key member of our team, you will be responsible for developing and implementing...
-
Strategic Partnerships Director
14 hours ago
Makati City, National Capital Region, Philippines J&B Services Full timeAbout the Role:J&B Services is seeking a Strategic Partnerships Director to join our global organization of independent professional services firms. This exciting opportunity requires a seasoned business development professional to develop and execute comprehensive business growth strategies.Key Accountabilities:Design and implement effective business growth...
-
Strategic Growth Director
3 days ago
Quezon City, National Capital Region, Philippines M2.0 Communications Inc. Full timeM2.0 Communications Inc.We are seeking a highly motivated Strategic Growth Director to join our team. As a key member of our Communications team, you will be responsible for developing and implementing comprehensive communication plans that drive client success. The ideal candidate will possess a strong understanding of the Philippine media landscape and...
-
Strategic Operations Director
7 days ago
Quezon City, National Capital Region, Philippines Brent Group Of Company Full timeAbout the Role:Brent Group Of Company is seeking an exceptional Strategic Operations Director to lead our operations team.The successful candidate will have a strong background in operations management, with a focus on strategic planning and team leadership. They will be responsible for overseeing the overall operations of the company, including managing...
-
Client Satisfaction Director
16 hours ago
Quezon City, National Capital Region, Philippines ECLARO Full timeAbout the JobECLARO is seeking a talented Client Satisfaction Director to join our team. As a key member of our operations team, you will be responsible for ensuring client satisfaction in your area of responsibility, against service level agreement, and achieving key performance indicators/project milestones.Key Responsibilities:Ensuring client satisfaction...
-
Director of Client Relations
7 days ago
Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full timeJob OverviewAs a key member of our team at Manpower Core Group Inc., you will play a vital role in supporting our operations. This position involves working closely with the Senior Director for Operations to handle Client Relationship Management.Your primary focus will be on ensuring that our clients receive exceptional customer service, fostering strong...
-
Strategic Operations Director
1 week ago
Mandaluyong City, National Capital Region, Philippines Support Services Group Full timeAbout the RoleWe are seeking a highly skilled Strategic Operations Director to join our team at Support Services Group. In this role, you will play a critical part in developing and implementing effective strategies to achieve performance targets, ensuring compliance with regulations, and fostering a collaborative work environment.Key...
-
Strategic Communications Director
16 hours ago
Makati City, National Capital Region, Philippines EON Group Full timeEON Group is a leader in public relations and communications services seeking a seasoned Public Relations Senior Account Manager to manage client relationships and develop strategic communications.About the Role:This is a full-time, permanent position with a focus on corporate communications and public relations.The successful candidate will co-lead...
-
Strategic Operations Director
2 days ago
Makati City, National Capital Region, Philippines AMS Full timeJob Description:We are seeking a highly skilled Strategic Operations Director to join our team. As a key member of our organization, you will be responsible for leading and managing the administration teams that drive business excellence.The ideal candidate will have a strong background in operations management, with experience in overseeing service delivery...
-
Client Services Coordinator
2 days ago
Quezon City, National Capital Region, Philippines Recruiter PH Full timeJob SummaryAbout the RoleThe Client Services Coordinator will provide administrative support to the Director for Client Services and Operations, ensuring seamless communication and collaboration with clients and vendors. This role requires strong organizational skills and attention to detail.Key Responsibilities:Provide administrative support to the Director...
-
Client Relationship manager
3 weeks ago
Quezon City, National Capital Region, Philippines Recruiter PH Full timeJob Statement:The Client Relations Manager serves as the primary point of contact between VXI and the client's vendor management team. He/she will work with the Directors for both Client Services and Operations, as well as each site's management team, to ensure that client requirements are met and delivered, and all communications are cascaded to Operations...
-
IT Services Director
4 days ago
Makati City, National Capital Region, Philippines Michael Page Full timeAbout the RoleWe are seeking an experienced IT Services Director to lead our sales and business development efforts, driving revenue growth and expanding our client base.Main Responsibilities:Leadership and Strategic Planning: Develop and implement sales strategies, manage the sales team, and make key decisions to drive business growth.Client Engagement and...
-
Strategic Client Partnerships Director
5 days ago
Makati City, National Capital Region, Philippines Trinity Workforce Solutions, Inc. Full timeAs a Senior Business Development Lead at Trinity Workforce Solutions, Inc. in Makati, you will be responsible for driving revenue growth, managing client accounts, and developing strategic plans.About This RoleIn this role, you will be expected to:Develop and execute strategic plans to drive revenue growth, including campaign ideas and their management and...