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Customer Service Travel Agent Specialist

2 months ago


Pasig, National Capital Region, Philippines Neksjob Philippines Full time
About the Role

At Neksjob Philippines, we're seeking a skilled Customer Service Travel Agent to join our team. This role is perfect for those who thrive in fast-paced environments and have a passion for delivering exceptional customer experiences.

Key Responsibilities
  • Respond promptly and efficiently to customer inquiries via phone calls, resolving issues and addressing concerns in a professional manner.
  • Maintain accurate and up-to-date files, ensuring seamless customer service and effective communication.
  • Cultivate strong relationships with customers through proactive problem-solving and timely issue resolution.
Requirements

To succeed in this role, you'll need:

  • A high school diploma or equivalent as a minimum qualification.
  • No less than one year of experience working with GDS systems (Sabre/Worldspan/Apollo/Galileo).
  • Superb communication skills, both verbal and written, to effectively engage with customers.
  • Availability to work on-site at our location.
What We Offer

We strive to provide an inclusive and supportive work environment that fosters growth and development. Our benefits package includes competitive compensation, opportunities for professional advancement, and a collaborative team dynamic.

Estimated Salary Range

The estimated salary for this role is approximately PHP 30,000 - PHP 40,000 per month, depending on qualifications and experience. Please note that actual salaries may vary based on individual circumstances.