Customer Service Representative Opportunities Available in Pasig-Ortigas
1 day ago
As a Call Center Agent, you will be responsible for identifying and addressing customer inquiries and concerns with accuracy and professionalism.
We are seeking highly motivated and customer-oriented individuals to fill various positions within our team, including Customer Service Representatives, Technical Support Specialists, Sales/Retail Associates, Travel and Hotel Professionals, Healthcare Specialists, Financial Assistants, and Telemarketers.
Key Responsibilities
• Identify customer needs and provide solutions using scripts and procedures
• Develop product knowledge to effectively address customer inquiries during training
• Maintain professionalism, empathy, and patience when dealing with challenging customers
Requirements
• Amenable to face-to-face interviews and on-site work
• Willingness to work rotating shifts (morning, mid, & night shifts)
• Filipino citizenship or relevant residence status
• High school graduate or equivalent education level
• 18 years old or above
• Basic English proficiency
• Strong active listening skills, patience, and empathy when interacting with customers
Nice to Have
• Proven experience in customer service, preferably in a call center or support environment
During the interview, we will discuss further details of the position and expectations.
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