Client Service Representative
4 days ago
We are Cartrack, a pioneering smart mobility SaaS company with an extensive global presence of over 2 million subscribers in 23 countries. We are seeking an exceptional Client Service Representative to join our fast-paced team.
Key Responsibilities:
- First-Level Technical Support: Deliver prompt and professional assistance to customers via phone, email, and manage key accounts in the Philippines.
- Fleet Repair Monitoring: Monitor fleet repairs daily and ensure adherence to our non-streaming list.
- Customer Escalation Management: Escalate inquiries or issues to relevant departments and follow up on their resolution.
- Full Customer Care: Foster customer retention, upsell, and sell to existing clients while maintaining a high level of customer satisfaction.
Requirements:
- A minimum of 1 year of experience in customer service, key account management, or handling retention accounts in the BPO or Automotive and Telematics industry.
- Proficiency in Microsoft Office, excellent Excel skills, and computer literacy with strong presentation skills.
- A customer-centric approach with a focus on providing solutions, ideally backed by prior customer care experience.
- Exceptional communication, interpersonal, and presentation skills.
- Tech-savviness, initiative, analytical problem-solving abilities, and an out-of-the-box approach to deliver effective solutions.
- A collaborative mindset, high energy levels, proactivity, motivation, organization, and a positive attitude.
- Willingness to work onsite in Makati City, Philippines.
Compensation:
Our estimated annual salary for this position is around PHP 350,000 - PHP 450,000, depending on qualifications and experience. This offer is competitive and reflects the value we place on our team members' contributions.
-
Client Service Representative with Experience
3 weeks ago
Makati City, National Capital Region, Philippines Neks Job Philippines Full timeAre you a detail-oriented and customer-centric professional looking for a new challenge? Neks Job Philippines is seeking a skilled Client Service Representative to join our team!About UsNeks Job Philippines is a leading recruitment agency dedicated to connecting talented individuals with top companies in the industry. We are committed to providing...
-
Client Service Representative
1 month ago
Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full timeAbout Neksjob PhilippinesWe are a leading provider of exceptional customer service solutions, dedicated to delivering outstanding experiences for our clients.Salary: P20,000 - P50,000 per month (dependent on experience and qualifications)About the RoleWe are seeking a highly skilled and experienced Client Service Representative to join our team in the...
-
Customer Service Representative
1 week ago
Makati City, National Capital Region, Philippines Neksjob Full timeJob OverviewNeksjob is seeking a skilled and dedicated Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to clients through phone calls, emails, and other communication channels.About the JobThis is a full-time position that requires a high level of communication skills,...
-
Customer Service Representative
1 month ago
Makati City, National Capital Region, Philippines Sapient Global Services Full timeSapient Global Services is a leading provider of business process outsourcing solutions, and we are currently seeking highly motivated Customer Service Representatives to join our team. With a focus on delivering exceptional client experiences, this role offers an exciting opportunity to grow your career in a dynamic and fast-paced environment.About the...
-
Customer Service Representative
3 weeks ago
Makati City, National Capital Region, Philippines Neks Job Philippines Full timeAbout UsNeks Job Philippines is a reputable organization dedicated to providing exceptional customer service and support.Job SummaryWe are seeking a highly skilled Customer Service Representative - Client Management Expert to join our team. As a key member of our client management team, you will be responsible for delivering top-notch customer service and...
-
Client Service Representative
2 months ago
Makati City, National Capital Region, Philippines Valeros Business Company Full timeJob SummaryWe are seeking a skilled Call Center Agent to join our team at Valeros Business Company. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients via phone, email, or other communication channels.ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
1 month ago
Makati City, National Capital Region, Philippines Wbridges Manpower Corp. Full timeJob Summary:Award-winning Wbridges Manpower Corp. is seeking a highly motivated Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service and ensuring a positive experience for clients.About the Role:The ideal candidate will have excellent communication skills, be able to work in a...
-
Client Service Representative
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Neksjob Full timeJob Summary:A Career as a Client Service Representative at Neksjob offers you the opportunity to provide top-notch customer service, ensuring seamless interactions with our clients. About Us:Neksjob is committed to delivering exceptional service, building trust through open communication and teamwork.Key Responsibilities:This role involves resolving customer...
-
Customer Service Representative
3 weeks ago
Makati City, National Capital Region, Philippines GDV Stackph Full timeJob Title: Customer Service RepresentativeAbout GDV Stackph: As a customer-focused organization, we prioritize delivering exceptional experiences to our clients. Our team is dedicated to providing top-notch service, and we're seeking talented individuals to join us in achieving this goal.Estimated Salary: 21,750 (based on the job requirements and industry...
-
Customer Service Representative
1 month ago
Quezon City, National Capital Region, Philippines Neksjob Corporation Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Neksjob Corporation. As a key member of our Client Solutions Department, you will be responsible for delivering exceptional customer experiences through timely and professional interactions.About the RoleThis is an exciting opportunity to work with a dynamic team that values...
-
Customer Service Lead
1 week ago
Makati City, National Capital Region, Philippines EPS Staffing Service Group Inc. Full timeEPS Staffing Service Group Inc. is seeking a seasoned Customer Service Lead to oversee the client services team and ensure exceptional customer satisfaction for our luxury retail clients.About the RoleThis key leadership position requires a minimum of 5 years of experience in a customer service environment, preferably with a luxury retail brand or...
-
Customer Service Representative
3 weeks ago
Mandaluyong City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS INC Full time**Job Title:** Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our sales team as a Customer Service Representative. As a key member of our team, you will be responsible for providing excellent customer service, ensuring a smooth customer experience, and contributing to the growth and success of our...
-
Customer Service Courier
2 weeks ago
Makati City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTION, INC. Full timeJob DescriptionWe are looking for a reliable and experienced Customer Service Courier to join our team at TOPSERVE SERVICE SOLUTION, INC. The ideal candidate will have a strong background in customer service and be able to navigate through the city efficiently.About the JobThis is a full-time position that requires the candidate to work independently,...
-
Customer Service Representative with Experience
1 month ago
Makati City, National Capital Region, Philippines Neksjob Full timeJob Title: Customer Service Representative with ExperienceWe are seeking a highly skilled and experienced customer service representative to join our team at Neksjob. As a customer service representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional...
-
Customer Service Lead
7 days ago
Makati City, National Capital Region, Philippines EPS Staffing Service Group Inc. Full timeWe are seeking a highly skilled and experienced Customer Service Lead to join our team at EPS Staffing Service Group Inc.As a key member of our customer service team, you will be responsible for overseeing the client services team and ensuring the highest level of customer satisfaction. This role requires exceptional communication skills, attention to...
-
Customer Service Representative
2 weeks ago
Makati City, National Capital Region, Philippines ConnectUs Marketing Solutions Inc. Full timeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at ConnectUs Marketing Solutions Inc. As a key member of our operations, you will be responsible for providing exceptional customer service to our clients in the North American market.About the RoleThis is a full-time, long-term employment opportunity with...
-
Customer Service Representative
2 weeks ago
Makati City, National Capital Region, Philippines Neks Job Philippines Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Neks Job Philippines. In this role, you will be responsible for providing exceptional customer service and support to our clients.About the RoleThis is a fantastic opportunity for individuals who enjoy interacting with people and resolving issues in a professional manner....
-
Customer Service Representative
1 month ago
Makati City, National Capital Region, Philippines Neksjob Philippines Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team in Neksjob Philippines. As a Customer Service Representative, you will be responsible for providing top-notch customer service to our clients, handling their inquiries and concerns related to credit card services.ResponsibilitiesRespond to customer...
-
Client Service Liaison
2 months ago
Makati City, National Capital Region, Philippines Asia People Works Full timeWe are seeking a highly skilled Client Service Liaison to provide expert guidance and support to clients, helping them understand and manage their services, resolve issues, and ensure satisfaction with our company's offerings.Key Responsibilities:Provide exceptional client service and supportHelp clients understand and manage their servicesResolve client...
-
Customer Service Representative
1 month ago
Makati City, National Capital Region, Philippines Neksjob Full timeJob Title: Customer Service RepresentativeWe are seeking highly motivated and results-driven individuals to join our team as a Customer Service Representative at Neks Job Philippines. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support to ensure their satisfaction.About Us:...