Customer Service Representative

3 weeks ago


Makati City, National Capital Region, Philippines Neks Job Philippines Full time
About Us

Neks Job Philippines is a reputable organization dedicated to providing exceptional customer service and support.

Job Summary

We are seeking a highly skilled Customer Service Representative - Client Management Expert to join our team. As a key member of our client management team, you will be responsible for delivering top-notch customer service and ensuring seamless communication with clients.

Job Description
  • Key Responsibilities:
    • Answer incoming calls from customers in a friendly and professional manner.
    • Resolve customer inquiries and requests promptly and efficiently.
    • Utilize various client-based tools and applications for effective customer management and servicing.
    • Provide cutting-edge service that exceeds customer expectations.
  • Working Conditions:
    • 6 months of experience in customer service or related field (not necessarily tech background).
    • No experience required but must have completed at least 2 years of college education (IT or computer-related course preferred).
    • Excellent communication and interpersonal skills.
    • Ability to work on-site.
What We Offer

As a valued member of our team, you can expect a competitive salary package, including:

  • A PHP 22,000 - PHP 28,000 monthly salary, commensurate with your level of experience.
  • Paid training from day one to ensure your success in this role.
  • A collaborative and supportive leadership team that values open communication and teamwork.
  • A fun and dynamic work environment where trust and respect are paramount.
  • Opportunities for growth and development within the company.


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