Celiac Disease Support Specialist

3 days ago

General Santos, Soccsksargen, Philippines beBeeUniversity Full time $45,000 - $60,000
Empower Families with Celiac Disease: A University Outreach RoleWe are seeking a dedicated and persistent professional to support the launch of our platform, which aims to help families and students navigate dietary restrictions. This role involves identifying and connecting with campus dining professionals across U.S. colleges and universities to gather critical information about gluten-free accommodations.Key Responsibilities
  • Research & Contact Identification
    • Research and identify appropriate contacts at target universities, including:
      • Campus dietitians and nutritionists
      • Dining services directors and managers
      • Student wellness coordinators
      • Disability services staff
    • Verify contact information and update the outreach database
    • Prioritize outreach based on university rankings and strategic importance
  • Outreach & Communication
    • Conduct professional phone calls to universities & specific departments
    • Send personalized email outreach using templates
    • Follow up consistently on initial outreach attempts
    • Handle objections and redirect conversations to appropriate contacts
    • Maintain professional communication that represents our mission
  • Interview Coordination
    • Encourage video interviews with confirmed contacts (Calendly-Automated)
    • Coordinate across time zones and university schedules (System will automate)
    • Send interview confirmations and reminders (System will automate)
    • Provide interview questions in advance to participants
    • Reschedule interviews as needed and maintain calendar accuracy
  • Database Management
    • Maintain a detailed outreach tracker with all contact attempts in our CRM
    • Update contact information, interview status, and detailed notes
    • Track outreach metrics and conversion rates (automated)
    • Generate weekly progress reports from template
    • Ensure data accuracy and completeness
    Preferred Qualifications
    • Personal experience with celiac disease or gluten allergies
    • Previous experience in B2B outreach, sales, or customer service
    • Familiarity with higher education institutions
    • Understanding of dietary restrictions or food allergies
    • Experience with research and data collection
    • Virtual assistant or remote work experience
    Growth Opportunities
    • Potential expansion into interview conducting and content creation
    • Opportunity to shape the outreach strategy as the platform grows
    • Training and development in digital marketing and community outreach
    • Potential for increased responsibilities as we scale

This is a full-time remote position. Please submit:

  • Your resume highlighting relevant communication and outreach experience
  • A brief cover letter explaining your interest in supporting families with celiac disease
  • An example of professional email communication (can be anonymized)

We value persistence, empathy, and professional excellence in all communications. You'll be joining a high-performing team working to make a meaningful impact in the lives of students with dietary restrictions.

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