Leadership Role for Experienced Professional

2 days ago

Pasig, National Capital Region, Philippines beBeeOperations Full time $60,000 - $80,000
Job Opportunity

Med-Metrix is seeking a highly skilled professional to fill the role of Operations Manager. This position offers an excellent opportunity for an experienced leader to join our dynamic team and contribute to the success of our organization.

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  • Plan, organize, and direct overall operations of offshore partners assigned to revenue cycle management tasks.
  • Work in conjunction with Vice President Revenue Cycle Services to set and manage target performance levels and reduce offshore staffing to meet the 50 FTE threshold by ensuring all backlogs are moved current.
  • Maintain an overall objective of maximizing cash collections, minimizing accounts receivable inventories, and minimizing write-offs/non-collectible adjustments.
  • Actively engage with and manage AR Follow Up teams, including routine productivity and quality reviews.
  • Identify denial trends and make recommendations for prevention.

Responsibilities:

  • Plan, organize, and direct overall operations of offshore partners assigned to revenue cycle management tasks.
  • Work in conjunction with Vice President Revenue Cycle Services to set and manage target performance levels and reduce offshore staffing to meet the 50 FTE threshold by ensuring all backlogs are moved current.
  • Ensure that team members stay current with billing regulations and industry requirements and/or trends and update pathways, reviewing with offshore teams, and ensure processes are being followed.
  • Actively engage with and manage AR Follow Up teams, including routine productivity and quality reviews.
  • Identify denial trends and make recommendations for prevention.
  • Develop and maintain quality control programs, including in-depth individual performance reviews.
  • Orient new hires and provide in-services and training, continuing education, and development related to those functional areas of responsibility.

Qualifications:

  • Bachelor's degree or equivalent combination of education and experience.
  • At least 5 years of experience managing and leading a physician business office/professional services CBO or MSO staff at a supervisory level or higher.
  • Ability to work well individually and in a team environment.
  • Must be reliable, responsible, goal-oriented, and flexible.
  • Excellent interpersonal, communication, and organizational skills.
  • High degree of integrity including ability to successfully deal with sensitive or confidential information.
  • Ability to exhibit poise, composure, and confidence when confronting stressful or high-pressure situations.

Working Conditions:

  • Work Set-Up: Onsite.
  • Work Schedule: US hours, night shift.
  • Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals, and telephones; extend arms; kneel; talk, and hear.
  • Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
  • Work Environment: The noise level in the work environment is usually minimal.

Med-Metrix is an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, or any other characteristic protected by federal, state, or local law.

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