Content Team Operations Manager

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeOperations Full time ₱800
Key Operations Role

We are seeking a proactive and detail-oriented professional to oversee and streamline our content creator team's daily operations.

Main Responsibilities:
  • Coordinate and communicate team schedules, ensuring all coverage needs are met.
  • Lead the onboarding process for new hires, including documentation and peer-mentorship assignments.
  • Act as the primary contact for operational questions and workflow issues.
  • Track team performance and process adherence, escalating concerns as necessary.
  • Maintain and improve standard operating procedures for scheduling, onboarding, and reporting.
  • Collaborate with leadership to resolve productivity bottlenecks.
  • Foster a productive culture across a 100% remote team.
  • Monitor key operational metrics and deliver regular reports.
Necessary Qualifications:
  • Demonstrated experience in operations, team supervision, or coordination within startup or BPO environments.
  • Excellent organizational, multitasking, and problem-solving skills.
  • Outstanding written and verbal English communication skills.
  • Comfortable using digital scheduling tools, spreadsheets, and virtual collaboration platforms.
  • Ability to thrive independently and as part of a remote team.
  • Experience supporting online content creator teams is an advantage.

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