Content Operations Lead

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeSupervisor Full time ₱800,000
Operations Supervisor Role Overview

The Operations Supervisor is responsible for overseeing and streamlining the daily operations of a content creator team. This includes coordinating schedules, onboarding new hires, and mentoring team members.

The ideal candidate will have experience managing remote teams and a background working within the digital content ecosystem.

  • Coordinate and communicate weekly and daily team schedules to ensure all coverage needs are consistently met.
  • Oversee the onboarding process for new hires, including documentation and peer-mentorship assignments.
  • Act as the primary contact for operational questions and day-to-day workflow issues.
  • Track team performance and process adherence, escalating concerns as necessary.
  • Maintain and improve standard operating procedures for scheduling, onboarding, and reporting.
  • Collaborate with leadership to resolve productivity bottlenecks.
  • Foster an inclusive and productive culture across a 100% remote team.
  • Monitor key operational metrics and deliver regular reports to management.
Required Skills and Qualifications
  • Demonstrated experience in operations, team supervision, or coordination within startup, remote, or BPO environments.
  • Excellent organizational, multitasking, and problem-solving skills.
  • Outstanding written and verbal English communication skills.
  • Comfortable using digital scheduling tools, spreadsheets, and virtual collaboration platforms.
  • Ability to thrive independently and as part of a remote team.
  • Experience supporting online content creator teams or managing online communities is a definite advantage.
  • Proactive, solutions-oriented attitude.
Company Benefits
  • Competitive salary.
  • 100% remote work with flexible scheduling.
  • Rapid growth pathways within a global company.
  • Supportive and inclusive culture.
  • Ongoing professional development and training opportunities.
Job Function
  • Management

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