
Expert Problem Solver
3 days ago
We are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will be responsible for providing assistance to customers and teammates by delivering solutions.
- Deliver prompt resolutions to customer inquiries via live chat, phone support, email, video calls, recordings, and help desk software.
- Analyze and diagnose challenging problems with web-based software.
- Collaborate with cross-functional teams for advanced issue resolution.
- At least 2 years of experience in SaaS troubleshooting in a fast-paced technical support capacity.
- Able to rapidly learn and achieve mastery of web-based software.
- Excellent interpersonal skills, including patiently communicating complex issues in time-sensitive environments.
- Strong analytical and investigative ability.
- Bachelor's Degree in MIS, Computer Science, or related field or equivalent experience.
- Previous experience mentoring/training staff.
- Advanced knowledge of Front End Web Development tools and technologies.
- HMO Paid 100% by the company.
- Mental healthcare coverage.
- Company-issued device.
- Entry level.
- Full-time.
- Information Technology.
- Technology, Software Development.
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High-Tech Problem Solver
3 days ago
Taguig, National Capital Region, Philippines beBeeTechnical Full time $100,000 - $130,000Technical Solutions ExpertJoin our team in shaping the future of customer experience through empathetic AI solutions.This isn't your typical support role: you'll be solving complex engineering problems that directly impact our customers' success. You'll work at the intersection of customer experience and deep technical problem-solving, becoming the bridge...
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Help Desk Problem Solver
3 days ago
Taguig, National Capital Region, Philippines beBeeTechnical Full time $50,000 - $70,000We're looking for a Technical Support Specialist to join our growing team. If you love solving puzzles, diving deep into technical issues, and being the go-to person for complex troubleshooting, this role is perfect for you.You'll be the bridge between our customers, support teams, and developers. You'll own escalated issues end-to-end, investigating...
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Technical Problem Solver
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Taguig, National Capital Region, Philippines beBeeSupport Full time ₱150,000 - ₱300,000Customer Support SpecialistThe role of a Customer Support Specialist involves providing timely and effective assistance to clients regarding their technical queries. This position requires excellent problem-solving skills, strong communication abilities, and adaptability in responding to diverse customer needs.Key Responsibilities:Respond promptly to client...
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Incident Problem Solver
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Taguig, National Capital Region, Philippines beBeeProblem Full time ₱450,000 - ₱900,000Job TitleAs a CX Incident Manager, you will play a crucial role in ensuring that our services are delivered efficiently and effectively.Key Responsibilities:Design and implement quality management systems to continuously improve processes and solutions for business units.Apply developed subject matter knowledge to solve common and complex business problems...
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Creative Problem Solver
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Taguig, National Capital Region, Philippines beBeeStrategic Full time ₱900,000 - ₱1,200,000Job OverviewHuman Resources Professional | Human Capital Management | Labor RelationsKey ResponsibilitiesDevelop and implement strategic plans to drive business success. Conduct research to gain insight into customer attitudes and responses to products and marketing communications. Collaborate with cross-functional teams to produce cohesive and data-driven...
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Taguig, National Capital Region, Philippines beBeeOpportunity Full time ₱1,000,000 - ₱1,700,000Automation Expert OpportunityAs an automation expert, you will work with platforms like Make.com, Zapier, and other no-code/low-code tools, applying light coding skills where needed. The ideal candidate is a skilled workflow designer who can build and maintain automated workflows across various client projects.This is a non-client-facing role focused on...
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Retention and Escalations Expert
2 weeks ago
Taguig, National Capital Region, Philippines Sutherland Global Full timeCompany Description:About SutherlandArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've...
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AppSheet Technical Support Expert
3 days ago
Taguig, National Capital Region, Philippines beBeeTechnical Full time ₱2,000,000 - ₱3,000,000Technical Support SpecialistThe ideal candidate will have hands-on experience with AppSheet and a proven track record of delivering excellent technical support. Key areas of responsibility include troubleshooting existing applications, supporting clients with technical issues related to AppSheet and Google Sheets integration, recommending improvements and...
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Senior Software Engineer Integrations
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Taguig, National Capital Region, Philippines Execo Group Inc. Full time $104,000 - $130,878 per yearYou've built your career creating the essential connections that make businesses run. What if those connections could do more than just move data? What if they could deliver predictive insights and groundbreaking intelligence?At Execo, we believe integration is the bridge to an AI-powered future. We're looking for a visionary engineer to not just build those...
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Salesforce Tech Lead
7 days ago
Taguig, National Capital Region, Philippines Yitro Global Full time $104,000 - $130,878 per yearAbout the RoleAre you passionate about Salesforce and ready to take the technical lead? We're looking for a Salesforce Tech Lead to join our growing team of innovators and problem-solvers. In this role, you'll collaborate with a diverse team of experts and work directly with clients to design and deliver cutting-edge Salesforce solutions.You'll combine your...