IT Support Specialist
4 weeks ago
At BillEase, we're dedicated to making shopping and payment processes seamless and convenient for our customers. Our brand embodies the core of our name, BillEase, which means speed or swiftness in Filipino.
The JobWe're seeking a skilled IT Specialist to join our team in Ermita, Manila and Makati. The ideal candidate will have proven experience as an IT Technician or relevant position, with excellent diagnostic and problem-solving skills, excellent communication ability, and outstanding organizational and time-management skills.
Key Responsibilities:
- Setting up workstations with computers and necessary peripheral devices
- Checking computer hardware to ensure functionality
- Installing and configuring software and functions according to specifications
- Developing and maintaining local networks to optimize performance
- Ensuring security and privacy of networks and computer systems
- Providing orientation and guidance to users on new software and computer equipment
- Organizing and scheduling upgrades and maintenance
- Performing troubleshooting to diagnose and resolve problems
- Maintaining records/logs of repairs and fixes
- Identifying computer or network equipment shortages and placing orders
Requirements:
- Proven experience as IT Technician or relevant position
- Excellent diagnostic and problem-solving skills
- Excellent communication ability
- Outstanding organizational and time-management skills
- In-depth understanding of diverse computer systems and networks
- Good knowledge of internet security and data privacy principles
- Degree in Computer Science, engineering or relevant field
- 6 to 12 months experience
- Amenability to working in Ermita, Manila and Makati
By submitting your application, you authorize BillEase to collect, process, and store your personal information for recruitment and evaluation purposes. We ensure that your data is handled confidentially and may be shared with authorized internal teams or third parties as part of these processes.
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