Technical Support Specialist

1 week ago

Manila, National Capital Region, Philippines beBeeITEngineer Full time $55,000 - $70,000

We are seeking an accomplished IT Engineer 1 to join our global IT team. The main purpose of this role is to provide technical support and resources to employees, ensuring a seamless experience.

Job Overview

This position involves providing Tier 1 and Tier 2 helpdesk support, managing IT operations, and contributing to enterprise system improvements. The working hours of this role will bridge the US and APAC time zones.

The ideal candidate will have a proven track record in managing IT systems, with experience in computer-related technical support and proficiency in end-user operating systems.

A Bachelor's degree in a relevant field or 2-3 years of IT engineering experience is required. The successful candidate will also have basic knowledge of networking skills, including TCP/IP and routing.

Responsibilities

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