Remote Customer Experience Agent

1 week ago

Barcelona, Philippines beBeeCustomer Full time ₱1,500,000 - ₱1,800,000
Job Description

We are seeking a highly motivated and dedicated individual to join our team as a Remote Customer Experience Agent. This is a temporary, remote position contingent on disaster relief needs.

In this role, you will have the opportunity to apply the latest customer service techniques and learn our account management systems while helping improve the customers experience during a difficult time.

Required Skills and Qualifications
  • Bachelor's degree in a related field or equivalent work experience
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating systems
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow up on customer issues
  • An aptitude for conflict resolution, problem solving, and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
Benefits
  • HMO medical insurance
  • Full salary pay upon training
  • Free meal during training
  • Career growth and learning opportunities
  • Allowances for expenses related to working remotely
Other Requirements

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.

Must be authorized to work in the country where the job is based. Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.

  • Remote Customer Experience Representative

    1 week ago

    Barcelona, Philippines beBeeCustomer Full time ₱4,000 - ₱6,000

    Customer Support RoleWe're seeking a skilled customer support agent to join our remote team.In this role, you'll be responsible for providing exceptional customer experiences through chat, email, or phone.Key ResponsibilitiesRespond to customer inquiries in a professional and friendly manner.Handle product information, order tracking, returns, and account...

  • Remote Customer Experience Specialist

    1 week ago

    Barcelona, Philippines beBeeRepresentative Full time ₱450,000 - ₱900,000

    Customer Service Representative Job DescriptionMCI specializes in delivering tailored solutions to meet diverse client needs with a commitment to excellence and innovation. We are looking for enthusiastic Remote Customer Service Agents to support various customer service initiatives.In this role, you will assist customers with inquiries and provide excellent...

  • Remote Customer Support Specialist

    1 week ago

    Barcelona, Philippines beBeeSupport Full time ₱30,000 - ₱50,000

    Customer Support RoleWe are seeking a thoughtful and friendly customer support agent to join our team. As a fully remote employee, you will work closely with customers via chat, email, or phone to provide fast, accurate, and professional support.Key ResponsibilitiesRespond to customer inquiries related to product information, order tracking, returns, and...

  • Remote Customer Experience Specialist

    1 week ago

    Barcelona, Philippines beBeeCustomerService Full time $100,000 - $140,000

    Job TitleRemote Customer Service RepresentativeJob DescriptionWe are seeking a skilled and enthusiastic customer service professional to join our team as a Remote Customer Service Representative. This is an exciting opportunity to work with a leading organization, providing exceptional customer experiences and resolving issues in a timely and efficient...

  • Emergency Response Agent

    1 week ago

    Barcelona, Philippines beBeeCustomer Full time $30,000 - $45,000

    Job OverviewMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurricane disaster relief needs.The ideal candidate will apply...

  • Disaster Relief Customer Service Agent

    1 week ago

    Barcelona, Philippines beBeeCustomerService Full time $20,000 - $40,000

    Job DescriptionWe are seeking a skilled and dedicated agent to join our team in response to disaster relief efforts. This is a temporary, remote position contingent on hurricane disaster relief needs.The ideal candidate will have excellent customer service skills and the ability to work effectively in a fast-paced environment. They will be responsible for...

  • Remote Customer Support Specialist

    1 week ago

    Barcelona, Philippines beBeeProfessional Full time ₱35,000 - ₱65,000

    This is a remote work position. Job Summary.As a key member of our consumer services team, you will conduct concierge calls and provider-matching calls to clients with service requirements.Night Shift hours. Monday-Friday.We are looking for someone with more than 1 year of experience making outbound calls - including appointment setting?Do you have reliable...

  • Remote Disaster Relief Customer Service Representative

    1 week ago

    Barcelona, Philippines beBeeContactCenter Full time ₱1,000,000 - ₱1,200,000

    Remote Contact Center ProfessionalMCI specializes in delivering tailored solutions to meet the diverse needs of clients. We are seeking agents to work as needed in response to disaster relief efforts.This is a temporary, remote position contingent on hurricane disaster relief needs. The ideal candidate will apply customer service techniques and learn account...

  • Insurance Specialist

    5 days ago

    Barcelona, Philippines Remote Raven Full time

    Overview Commercial Insurance Processor for Property and Casualty Insurance is responsible for processing and managing insurance policy applications, endorsements, renewals, certificates, and cancellations. The role requires a keen attention to detail, excellent organizational skills, and the ability to work efficiently in a fast-paced environment. The ideal...

  • Customer Service Representative

    1 week ago

    Barcelona, Philippines beBeeSupport Full time ₱18,000 - ₱30,000

    About The RoleWe're hiring a Customer Support Agent to join our team. As a remote customer support specialist, you'll be the face of our company, providing top-notch assistance to customers via chat, email, or phone.