
Remote Customer Experience Representative
1 week ago
We're seeking a skilled customer support agent to join our remote team.
In this role, you'll be responsible for providing exceptional customer experiences through chat, email, or phone.
Key Responsibilities- Respond to customer inquiries in a professional and friendly manner.
- Handle product information, order tracking, returns, and account concerns.
- Utilize Gorgias and Shopify to manage tickets and provide fast, accurate support.
- Excellent written and spoken English communication skills.
- At least 1 year of experience with both Shopify and Gorgias.
- Ability to work independently and handle multiple conversations at once.
- Empathetic, patient, and reliable when addressing customer concerns.
- Competitive pay with annual performance-based increases.
- Paid time off for rest and relaxation.
- Health and dental insurance or health stipend for well-being.
- Holiday bonuses for hard work.
- Fully remote setup for flexibility.
- Opportunities to grow with our team as we scale.
- Your own computer or laptop (i5 processor or equivalent).
- A stable internet connection (at least 15 Mbps upload/download speed).
Apply now using application code: CS.
Ready to deliver outstanding customer experiences from home? Apply now and grow with our team that values your work and well-being.
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