
Digital Entertainment Community Leader
2 days ago
Get expert advice on social media management and discover new opportunities in digital entertainment. We are seeking a talented professional to join our team as a Community Manager.
This is a mid-senior level role that requires strong analytical and creative skills. The ideal candidate will have experience in social media management, online community engagement, and working in a fast-paced industry.
The successful candidate will be responsible for managing online conversations, monitoring audience sentiment, and ensuring that approved content and responses align with our brand messaging and narratives. They will also be required to track, analyze, and report on social media sentiment, trends, and engagement metrics.
- Community management: Monitor comments, messages, and mentions across all social media platforms in real time. Respond to inquiries, feedback, and conversations in a timely manner. Escalate sensitive or high-risk issues to the appropriate team.
- Sentiment and performance tracking: Track, analyze, and report on social media sentiment, trends, and engagement metrics. Generate regular community health reports with insights and recommendations.
- Content push and alignment: Publish comments as provided by the brand teams. Ensure all posts follow approved narratives and improve real-time engagement and performance of posts.
To succeed in this role, you will need:
- Experience: 1-2 years of experience in social media management or online community engagement.
- Technical skills: Familiarity with social media management tools.
- Analytical skills: Analytical mindset with ability to interpret data into actionable insights.
We offer a range of benefits including competitive salary, opportunities for career growth and development, and a dynamic work environment. If you are a motivated and results-driven individual who is passionate about social media marketing, we encourage you to apply for this exciting opportunity.
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