IT Technical Specialist

5 days ago

Manila, National Capital Region, Philippines beBeeTechnical Full time ₱250,000 - ₱450,000
Job Overview

The IT Systems Support Engineer role is a key position within the organization, responsible for delivering high-quality technical support to clients. This individual will play a critical role in ensuring that all desktop devices and software applications are functioning correctly, and that any issues are promptly addressed.

">Responsibilities:

  • Respond to client inquiries and resolve technical issues in a timely and professional manner.

  • Perform routine maintenance tasks on desktop devices and software applications to prevent downtime and ensure optimal performance.

  • Collaborate with internal teams to identify and implement solutions to complex technical problems.

  • Develop and maintain detailed knowledge of various software applications and hardware devices to effectively troubleshoot and resolve technical issues.

  • Provide exceptional customer service by being proactive, responsive, and courteous in all interactions with clients.

  • Identify opportunities for process improvements and implement changes to increase efficiency and effectiveness.

  • Stay up-to-date with the latest technology trends and advancements to remain current and proficient in technical skills.

Qualifications

To be successful in this role, you will need to possess the following qualifications:

Required Skills:

  • A minimum of 2 years of experience in desktop support or a related field.

  • Excellent problem-solving and analytical skills.

  • Strong communication and interpersonal skills.

  • Ability to work independently and as part of a team.

  • Proficiency in Windows operating systems and software applications.

  • Knowledge of network protocols and architectures.

  • Experience with troubleshooting and repair of desktop devices and software applications.

Benefits

This role offers a range of benefits, including:

  • Competitive salary and benefits package.

  • Ongoing training and development opportunities.

  • Opportunities for career advancement and growth.

Why Join Our Team?

We are a dynamic and innovative organization that values teamwork, collaboration, and continuous learning. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we would love to hear from you

Key Attributes

  • Strong problem-solving and analytical skills.

  • Excellent communication and interpersonal skills.

  • Ability to work independently and as part of a team.

  • Proficiency in Windows operating systems and software applications.

  • Knowledge of network protocols and architectures.

  • Experience with troubleshooting and repair of desktop devices and software applications.

  • Technical Support Specialist

    4 days ago

    Manila, National Capital Region, Philippines beBeeMechanic Full time ₱250,000 - ₱450,000

    Job Opportunity: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team.About the RoleThis is a full-time internship position that will provide opportunities for growth and development in a dynamic environment.Key Responsibilities:

  • IT Technical Specialist

    7 days ago

    Manila, National Capital Region, Philippines beBeeITSpecialist Full time

    Job Title: IT Technical SpecialistWe are seeking a skilled IT technical specialist to manage the overall IT system and assets of the store. The ideal candidate will provide guidance, documentation, and reports on various IT activities and projects.Key Responsibilities:Technical I.T. SupportServe as Subject Matter Expert (SME) for IT-related concernsEscalate...

  • Technical Support Specialist

    7 days ago

    Manila, National Capital Region, Philippines beBeeTechnical Full time

    Job Title:Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to users across various platforms, including MS Teams, Zoom, video conferencing tools, laptops, printers, and scanners.Key...

  • IT Technical Support Specialist

    1 day ago

    Manila, National Capital Region, Philippines beBeeSupport Full time ₱250,000 - ₱450,000

    Remote IT Support Specialist | Onsite Technical ExpertJoin a dynamic team as a Remote IT Support Specialist and onsite technical expert, providing first-line support for client technical issues via phone, email, or onsite visits.Key Responsibilities:Provide timely and effective resolution to hardware, software, and connectivity issues efficientlyEscalate...

  • Technical Support Specialist

    4 days ago

    Manila, National Capital Region, Philippines beBeeCustomer Full time ₱250,000 - ₱450,000

    Job Role:Technical Support SpecialistWe are seeking an experienced technical support specialist to join our team. As a key member of our IT operations, you will be responsible for providing exceptional customer service and resolving technical issues in a timely manner.Key Responsibilities:Troubleshooting: Use diagnostic techniques and pertinent questions to...

  • Technical Solutions Specialist

    5 days ago

    Manila, National Capital Region, Philippines Five9 Full time

    Join to apply for the Technical Solutions Specialist - WFO role at Five9Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while...

  • Technical Support Specialist

    23 minutes ago

    Manila, National Capital Region, Philippines Kajabi Full time

    OverviewThe Technical Support Specialist is an essential member of the Support team that provides assistance to customers and teammates by delivering solutions. The role reports to a Technical Team Lead.ResponsibilitiesDeliver friendly and prompt resolutions to customer inquiries via live chat, phone support, email, video calls, recordings, and help desk...

  • Technical Support Specialist

    1 day ago

    Manila, National Capital Region, Philippines beBeeSupport Full time ₱6,000 - ₱7,200

    Technical Support SpecialistWe are seeking a highly skilled and experienced Technical Support Specialist to join our team. As a key member of our support team, you will play a crucial role in ensuring that our customers receive exceptional technical support and service.The ideal candidate will have a strong background in technical support, excellent...

  • Technical Content Specialist

    17 hours ago

    Manila, National Capital Region, Philippines beBeeContent Full time ₱400,000 - ₱800,000

    Job TitleWe are seeking a highly skilled Technical Content Specialist to join our team.The ideal candidate will have experience in creating high-quality technical documentation, user manuals, and system configurations.They will be responsible for researching, developing, and documenting technical design specifications, as well as producing electronic...

  • Technical Support Specialist

    1 day ago

    Manila, National Capital Region, Philippines beBeeSupport Full time ₱150,000 - ₱250,000

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing first-line technical support to our customers and employees.The ideal candidate will have a strong understanding of hardware, systems, sub-systems, and applications, as well as excellent communication and...