
Remote Customer Experience Specialist
10 hours ago
We're looking for skilled individuals to join our team as Remote Customer Service Representatives, supporting various customer service initiatives for well-known clients.
In this role, you'll engage with customers, provide excellent service, and contribute to high-impact projects with renowned brands.
If you're a natural problem solver who thrives on creating memorable customer experiences, we'd love to hear from you.
Key Responsibilities- Handle inbound and outbound calls professionally and efficiently.
- Resolve customer issues promptly through effective problem-solving.
- Research and retrieve information to support customer needs.
- Document interactions accurately and process claims efficiently.
- Guide customers through options to find the best solutions.
- Must be at least 18 years old
- High school diploma or equivalent education
- Previous call center experience
- Work from home experience
- Strong command of the English language
- Typing speed of 20+ words per minute
- Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- HMO Coverage plus dependent coverage
- Rank & File: ₱100,000 coverage
- Dental Coverage
- Free meal during training
- Career growth and learning opportunities
- Allowances for rice, clothing, laundry, and meals
- Performance and loyalty bonuses
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