Strategic Workforce Development Specialist

1 week ago


Manila, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full time
Job Overview
Solid Lyndelle Manpower Services Inc. is seeking an experienced Strategic Workforce Development Specialist to join our team.

Responsibilities:
• Develop and implement workforce planning strategies to optimize staffing levels, improve service delivery, and meet operational goals.
• Analyze historical data and forecast staffing requirements based on business needs, seasonal trends, and workload fluctuations.
• Create and manage employee schedules, ensuring adequate coverage while minimizing overtime and labor costs.
• Monitor real-time operational performance and adjust staffing plans as necessary to respond to changes in demand.

Required Skills and Qualifications:
• 5 years and above total experience in WF
• 3 years' work experience as Supervisor/Manager
• Leadership experience (Handled RTAs, Schedulers, Planners)
• Has an experience in end-to-end WFM (RTA, Scheduling, Forecasting, Planning)
• Tools: eWFM, Avaya CMS, NICE IEX, and such
• Should have handled 500-1000 FTEs in a Program
• Preferable with experience in handling Telco program/s

Benefits:
Our company offers a competitive salary of $80,000 per year, plus additional benefits that will be discussed during the interview process.

Work Arrangements:
This position will be working with digital customer experience solutions, offering personalized interactions for global brands. The working set-up is onsite, Monday to Friday.

  • Manila, National Capital Region, Philippines Neksjob Corporation Full time

    Job OverviewNeksjob Corporation is seeking a highly skilled Workforce Optimization Specialist to join our team. This role plays a vital part in optimizing workforce scheduling, ensuring efficient resource allocation, and maximizing productivity.


  • Manila, National Capital Region, Philippines Eteam Workforce Private Corp. Full time

    About the Role">We are seeking a highly skilled Strategic Business Solutions Expert to join our team at Eteam Workforce Private Corp. As a key member of our organization, you will be responsible for driving business growth and delivering exceptional results.Key ResponsibilitiesDevelop and implement strategic business solutions to drive revenue growth and...


  • Manila, National Capital Region, Philippines Neksjob Corporation Full time

    We are seeking a highly motivated and detail-oriented professional to join our workforce management team. As a Workforce Management Specialist, you will play a crucial part in optimizing our workforce scheduling, ensuring efficient resource allocation, and maximizing productivity.This role requires the development and implementation of workforce management...


  • Manila, National Capital Region, Philippines Neksjob Full time

    Workforce Management SpecialistKey Responsibilities:Analyze historical call volume data and trends to develop accurate forecasts for staffing needs.Collaborate with management to understand business changes that may impact call volume and adjust forecasts accordingly.Create and manage staff schedules to ensure adequate coverage for voice-based customer...


  • Manila, National Capital Region, Philippines Neksjob Full time

    Workforce Services Senior Manager Job DescriptionWe are seeking a highly experienced and dynamic workforce services senior manager to lead our team in delivering exceptional workforce solutions. With 12 years of overall experience and at least 5 years in leadership capacity, this individual will possess a well-rounded understanding of all workforce...


  • Manila, National Capital Region, Philippines Eteam Workforce Private Corp. Full time

    About the RoleWe are seeking a highly skilled Business Analyst to join our team at Eteam Workforce Private Corp.Key ResponsibilitiesConduct thorough business analysis and requirements gathering to inform software and product development initiativesDevelop and maintain documentation of system functionality, including FRD, sequence diagrams, and API...


  • Manila, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full time

    Job Overview:Solid Lyndelle Manpower Services Inc. is seeking a seasoned Workforce Development Manager to lead our workforce planning strategies and drive operational excellence.Responsibilities:• Develop and implement comprehensive workforce planning strategies to optimize staffing levels, improve service delivery, and meet business objectives.• Analyze...


  • Manila, National Capital Region, Philippines Neksjob Corporation Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our growing team as an Optimize Workforce Efficiency Specialist. In this role, you will play a crucial part in optimizing workforce scheduling, ensuring efficient resource allocation, and maximizing productivity.About the JobThe ideal candidate will have excellent analytical...


  • Manila, National Capital Region, Philippines Fastrack Multi-Purpose Cooperative Full time

    Fastrack Multi-Purpose Cooperative Job Description**Job Title:** Workforce Development CoordinatorWe are seeking a highly skilled and experienced Workforce Development Coordinator to join our team. The successful candidate will be responsible for the administration of employee benefits, compensation, training programs, and other initiatives that support the...


  • Manila, National Capital Region, Philippines ETeam Workforce Private Corporation Full time

    **Job Title:** Software Engineer SpecialistWe are seeking a highly skilled Software Engineer Specialist to join our team at ETeam Workforce Private Corporation. This is a fantastic opportunity for experienced professionals looking to take their careers to the next level.About the Role:The successful candidate will be responsible for developing and...


  • Manila, National Capital Region, Philippines Nityo Infotech Full time

    Job Summary:We are seeking a skilled Capacity Planner to join our team in Nityo Infotech. As a key member of our operations team, you will be responsible for analyzing complex data trends and presenting findings for operational/business planning and decision-making.About the Role:This is a night shift position with a start time of 9 PM. The work setup...


  • Manila, National Capital Region, Philippines Asian Development Bank Full time

    About the RoleThe Asian Development Bank (ADB) is seeking an exceptional leader to join its senior management team as a Strategic Regional Development Leader for Asia Pacific. This key position will play a crucial role in shaping the bank's regional development agenda and driving strategic initiatives that promote inclusive and sustainable growth across the...


  • Manila, National Capital Region, Philippines Neksjob Full time

    Neksjob is seeking a highly motivated and experienced Workforce Management Specialist to enhance our team's performance.Estimated Salary: $60,000 - $80,000 per year, depending on location and experience.About the RoleThis role serves as the first point of escalation for Intraday Analysts in terms of misses in Service Level (SL) or challenges with Operations...


  • Manila, National Capital Region, Philippines Eteam Workforce Inc Full time

    Are you a motivated and detail-oriented individual with excellent communication skills? Do you thrive in a fast-paced environment where no two days are the same?About Eteam Workforce IncEteam Workforce Inc is a dynamic company that values teamwork and dedication. We offer a competitive salary and a range of benefits to support your career growth and...

  • Help Desk Specialist

    1 month ago


    Manila, National Capital Region, Philippines Trinity Workforce Solution Full time

    Job OverviewTrinity Workforce Solution is seeking a skilled Help Desk Specialist to handle insurance claims. This role requires excellent communication and problem-solving skills to ensure prompt resolution of customer inquiries and complaints.About the RoleThis is a full-time position with a competitive estimated salary of $42,000 - $50,000 per annum,...


  • Manila, National Capital Region, Philippines Asian Development Bank Full time

    About the OpportunityWe are seeking a highly experienced Strategic Governance Leader to join our team at the Asian Development Bank (ADB). This is a unique opportunity to make a lasting impact on the future of Asia and contribute to the bank's mission to alleviate poverty and promote sustainable development in the Asia-Pacific region.Job DescriptionThe...


  • Manila, National Capital Region, Philippines Asian Development Bank Full time

    The Asian Development Bank (ADB) is seeking a skilled Strategic Economist to lead economic sector work in five Central Asian countries. This role requires expertise in economic research, analysis, and policy formulation, with a focus on promoting sustainable development in the region.About the JobAs a Senior Economist, you will be responsible for leading...


  • Manila, National Capital Region, Philippines RecruiterPH Full time

    As a Strategic Business Growth Specialist at RecruiterPH, you will play a crucial role in driving business development and client acquisition.About the RoleWe are seeking an experienced professional to join our team as a Strategic Business Growth Specialist. This is an exciting opportunity to leverage your expertise in sales, marketing, and business...


  • Manila, National Capital Region, Philippines Link Compliance Full time

    Job OverviewWe are seeking an experienced Strategic Partner Growth Specialist to join our team at Link Compliance in the Philippines.This role is responsible for driving sales growth and developing strong partner relationships through effective communication, solution selling, and program implementation.


  • Manila, National Capital Region, Philippines Neksjob Full time

    Key Responsibilities:• Analyze historical call volume data and trends to develop accurate forecasts for staffing needs.• Collaborate with management to understand business changes that may impact call volume and adjust forecasts accordingly.Scheduling and Real-Time Management:• Create and manage staff schedules to ensure adequate coverage for...