Workforce Management Specialist
5 days ago
Neksjob is seeking a highly motivated and experienced Workforce Management Specialist to enhance our team's performance.
Estimated Salary: $60,000 - $80,000 per year, depending on location and experience.
About the RoleThis role serves as the first point of escalation for Intraday Analysts in terms of misses in Service Level (SL) or challenges with Operations in executing real-time action plans.
- Acts as the primary contact for resolving SL-related issues and providing input to the WFM team on conceptualizing intraday reports that drive efficiency.
- Functions as the first line of support for reporting inquiries or troubleshooting of reports, ensuring timely resolutions.
Key Responsibilities:
-
Workforce Management Specialist
1 month ago
Manila, National Capital Region, Philippines Neksjob Full timeJob Description:We are seeking a highly motivated and experienced Workforce Management Specialist to join our team at Neksjob. The ideal candidate will have a strong background in workforce optimization and be able to provide input to the WFM team in terms of conceptualizing intraday reports that drive efficiency to the team and also help in Operations...
-
Workforce Management Specialist
1 month ago
Manila, National Capital Region, Philippines Neksjob Full timeWorkforce Management Job DescriptionWe are seeking a highly motivated and experienced professional to join our team as a Workforce Management Specialist.Key Responsibilities:Act as the first point of escalation for Intraday Analysts in terms of misses in Service Level (SL) or challenges with Operations in executing real-time action plans.Function as the...
-
Customer Service Representative
1 week ago
Manila, National Capital Region, Philippines MKS Workforce Management Services, Inc. Full timeJob OverviewMKS Workforce Management Services, Inc. is seeking a highly skilled Customer Service Representative to join our team as a Product Sales Specialist.
-
Workforce Optimization Specialist
1 month ago
Manila, National Capital Region, Philippines Neksjob Corporation Full timeWorkforce Management SpecialistWe are seeking a highly motivated and detail-oriented Workforce Management Specialist to join our growing team at Neksjob Corporation.In this role, you will play a crucial part in optimizing our workforce scheduling, ensuring efficient resource allocation, and maximizing productivity. You will be responsible for developing and...
-
Workforce Optimization Specialist
3 weeks ago
Manila, National Capital Region, Philippines Neksjob Corporation Full timeWorkforce Management SpecialistWe are seeking a highly motivated and detail-oriented individual to join our team as a Workforce Management Specialist. This role is crucial in optimizing our workforce scheduling, ensuring efficient resource allocation, and maximizing productivity. The chosen candidate will be responsible for developing and implementing...
-
Workforce Optimization Specialist
1 week ago
Manila, National Capital Region, Philippines Neksjob Corporation Full timeJob OverviewNeksjob Corporation is seeking a highly skilled Workforce Optimization Specialist to join our team. This role plays a vital part in optimizing workforce scheduling, ensuring efficient resource allocation, and maximizing productivity.
-
Workforce Optimization Specialist
1 month ago
Manila, National Capital Region, Philippines Neksjob Full timeWorkforce Management SpecialistKey Responsibilities:Analyze historical call volume data and trends to develop accurate forecasts for staffing needs.Collaborate with management to understand business changes that may impact call volume and adjust forecasts accordingly.Create and manage staff schedules to ensure adequate coverage for voice-based customer...
-
Workforce Optimization Specialist
3 weeks ago
Manila, National Capital Region, Philippines Neksjob Full timeJob DescriptionThe Workforce Management team at Neksjob is seeking a skilled Workforce Optimization Specialist to join our team. As a key member of the team, you will be responsible for providing input to the WFM team in terms of conceptualizing intraday reports that drive efficiency to the team and also help in Operations performance.Key...
-
Workforce Management Specialist
3 weeks ago
Manila, National Capital Region, Philippines Neksjob Full timeJob DescriptionWe are seeking a highly motivated and experienced Workforce Management professional to join our team at Neksjob. This is a unique opportunity to leverage your expertise in optimizing workforce operations and driving efficiency.Key Responsibilities:Act as the first point of escalation for Intraday Analysts in terms of misses in Service Level...
-
Help Desk Specialist
7 days ago
Manila, National Capital Region, Philippines Trinity Workforce Solution Full timeJob OverviewTrinity Workforce Solution is seeking a skilled Help Desk Specialist to handle insurance claims. This role requires excellent communication and problem-solving skills to ensure prompt resolution of customer inquiries and complaints.About the RoleThis is a full-time position with a competitive estimated salary of $42,000 - $50,000 per annum,...
-
Workforce Development Manager
1 week ago
Manila, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full timeJob Overview:Solid Lyndelle Manpower Services Inc. is seeking a seasoned Workforce Development Manager to lead our workforce planning strategies and drive operational excellence.Responsibilities:• Develop and implement comprehensive workforce planning strategies to optimize staffing levels, improve service delivery, and meet business objectives.• Analyze...
-
Software Engineer Specialist
6 days ago
Manila, National Capital Region, Philippines ETeam Workforce Private Corporation Full time**Job Title:** Software Engineer SpecialistWe are seeking a highly skilled Software Engineer Specialist to join our team at ETeam Workforce Private Corporation. This is a fantastic opportunity for experienced professionals looking to take their careers to the next level.About the Role:The successful candidate will be responsible for developing and...
-
Accounts Payable Specialist
1 month ago
Manila, National Capital Region, Philippines Eteam Workforce Private Corporation Full timeAccounts Payable SpecialistAt Eteam Workforce Private Corporation, we are seeking a highly skilled and experienced Accounts Payable Specialist to join our team.Key Responsibilities:Process and manage accounts payable transactions in accordance with company policies and procedures.Ensure accurate and timely payment of invoices and other financial...
-
Workforce Optimization Specialist
2 weeks ago
Manila, National Capital Region, Philippines Neksjob Full timeKey Responsibilities:• Analyze historical call volume data and trends to develop accurate forecasts for staffing needs.• Collaborate with management to understand business changes that may impact call volume and adjust forecasts accordingly.Scheduling and Real-Time Management:• Create and manage staff schedules to ensure adequate coverage for...
-
Workforce Management Specialist
1 month ago
Manila, National Capital Region, Philippines Neksjob Full timeJob DescriptionAs a key member of our Neksjob team, you will play a crucial role in ensuring the smooth operation of our workforce management processes. Your primary responsibility will be to act as the first point of escalation for Intraday Analysts, addressing any misses in Service Level (SL) or challenges with Operations in executing real-time action...
-
Workforce Services Senior Manager
1 month ago
Manila, National Capital Region, Philippines Neksjob Full timeJob Title: Workforce Services Senior ManagerWe are seeking a highly experienced and dynamic Workforce Services Senior Manager to lead our team in delivering exceptional workforce solutions.Key Responsibilities:Manage the overall WFM account payables and QA cost structure and budget.Support the Command Center leads for sales and RFP responses, and assist with...
-
Manila, National Capital Region, Philippines ETeam Workforce Private Corporation Full timeWe are seeking a skilled Compensation Specialist to join our team at ETeam Workforce Private Corporation. This role requires expertise in compensation and HRIS data management, particularly with Workday.As a Compensation Specialist, you will be responsible for providing exceptional support to employees and internal stakeholders on compensation-related...
-
Customer Service Representative
6 days ago
Manila, National Capital Region, Philippines Eteam Workforce Inc Full timeEteam Workforce Inc is seeking a skilled Customer Service Representative to join our team. As a reservation specialist, you will be responsible for handling customer inquiries and resolving issues related to mileage plus reservations.About the JobAs a key member of our customer service team, you will work closely with our clients to provide exceptional...
-
Senior Tax Compliance Specialist
1 week ago
Manila, National Capital Region, Philippines ETeam Workforce Private Corporation Full time**Job Title:** Senior Tax Compliance SpecialistWe are seeking a highly skilled and detail-oriented Senior Tax Compliance Specialist to join our team at ETeam Workforce Private Corporation. This is a fantastic opportunity for an experienced tax professional to take on new challenges and contribute to the success of our organization.About the Role:In this...
-
Compensation Expert
3 weeks ago
Manila, National Capital Region, Philippines ETeam Workforce Private Corporation Full timeAbout the RoleWe are seeking a highly skilled Compensation Specialist to join our team at ETeam Workforce Private Corporation. As a key member of our Compensation team, you will be responsible for providing expert support to employees and stakeholders on compensation-related inquiries.In this role, you will assist in HRIS data management for compensation,...