Healthcare Services Scheduler

1 day ago


Iloilo City, Western Visayas, Philippines TMDPH INC Full time
Job Overview

TMDPH INC is seeking a highly skilled and detail-oriented Healthcare Services Scheduler to join our team in a remote work setting. As a key member of our organization, you will be responsible for conducting outbound calls to promote healthcare services and schedule appointments with potential patients.

About the Role

The ideal candidate will have excellent communication skills, strong organizational abilities, and proficiency in using computers and office software. You will be working closely with our team to provide exceptional customer service and ensure a positive patient experience.

Key Responsibilities
  • Conduct outbound calls to potential patients to schedule appointments and promote healthcare services
  • Achieve daily, weekly, and monthly appointment setting targets
  • Manage patient inquiries by providing accurate information about healthcare services and appointment availability
  • Maintain detailed records of all interactions and scheduled appointments in our healthcare system
Qualifications
  • College-level education or higher required
  • Degree or higher in healthcare administration, business, or a related field preferred
  • At least 1-2 years of experience as an Appointment Setter, BPO, or freelance virtual assistance focusing on appointment setting is highly desirable
Skills and Traits
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Proficiency in using computers and office software (e.g., Google suite, scheduling software)
  • Ability to handle sensitive patient information with confidentiality and professionalism
Working Set-up

This is a remote (work from home) position requiring a reliable internet connection, own equipment, and a quiet work environment. The ideal candidate must be able to work in the Central Standard Time (CST) time zone.



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