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1 day ago
We're looking for an experienced professional to join our team as a Documentation Specialist. This role involves providing support to families and caregivers through accurate, complete, and compliant documentation.
Main Responsibilities:- Collect and review caregiver documents, ensuring they meet state regulations and Medicaid/Medicare requirements.
- Communicate effectively with families via phone, text, and email, guiding them through the documentation process.
- Manage high-volume daily interactions, utilizing strong organizational skills and attention to detail.
- Verify accurate documentation, collaborating with stakeholders to resolve any discrepancies.
The Ideal Candidate:
- Has experience in customer service, administrative support, or healthcare roles.
- Can manage multiple tasks and prioritize responsibilities in a fast-paced environment.
- Possesses strong organizational skills, including document review and tracking.
- Is proficient in CRM systems and has excellent communication skills.
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