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IT Service Delivery Manager

3 weeks ago

Pasig, National Capital Region, Philippines Tata Consultancy Services Full time
Seniority Level: Mid-Senior Level

Employment Type: Full-time

Job Function: Information Technology

Industries: IT Services and IT Consulting

We are seeking an experienced IT Service Delivery Manager to lead our Scrum teams in delivering high-quality software solutions. The ideal candidate will have a strong background in Agile methodologies, excellent communication and leadership skills, and the ability to drive process improvements.

Key Responsibilities:

  • Develop and implement processes to ensure effective service delivery, meeting quality, and timeliness standards.
  • Collaborate with cross-functional teams to resolve issues and improve overall service quality.
  • Maintain a deep understanding of Agile principles, practices, and tools to drive project success.

Qualifications:

  • Minimum 5 years of experience in IT Service Delivery, preferably in a Scrum Master or similar role.
  • Strong background in Agile methodologies, with experience in Scrum, Kanban, or Lean.
  • Excellent communication, facilitation, and leadership skills to drive team collaboration and performance.
About Us

Tata Consultancy Services (TCS) is a leading global IT services company that helps businesses succeed through its advanced digital transformation services. We have a proven track record of helping organizations drive growth, improve efficiency, and enhance customer experience through our innovative solutions and expertise.

We offer a comprehensive range of benefits, including competitive salaries, bonuses, and opportunities for career growth and development. If you're passionate about Agile and want to make a meaningful impact in a dynamic and challenging environment, we encourage you to apply for this exciting opportunity.