IT Service Delivery Manager
2 weeks ago
We are seeking an IT Service Delivery Manager to join our team at Insight Technology. As a key member of our delivery team, you will be responsible for ensuring the smooth operation of our backup infrastructure. This includes operating, installing, configuring, and maintaining backup devices such as Veritas FAS series, appliances, software like Commvault, Veeam, Rubrik, NetBackup, storage devices including DAS, NAS, SAN using Veritas Dell/EMC and HP.
You will work closely with internal resources, customers, and/or third-party vendors to resolve issues and ensure seamless operations. Strong written and verbal communication skills are necessary to effectively communicate with both technical and non-technical stakeholders.
The ideal candidate will have experience in Storage Systems Administration/Engineering, NOC operations, remote troubleshooting, customer management, and other related IT services experience. Industry recognized certifications, such as ITIL, technology certificates, and others, are preferred but not mandatory.
Regular, predictable attendance is required, including quarter-driven hours as business demands dictate. Working shifts might involve assignment to US business hours.
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Service Delivery Director
1 week ago
Pasig, National Capital Region, Philippines First Focus IT Full timeWe're seeking an experienced Service Delivery Lead to join our team in the Philippines.This role involves managing multiple client accounts, overseeing the delivery of our support services, and identifying opportunities for process improvements.Key ResponsibilitiesLiaise with clients to resolve service escalations and provide exceptional customer...
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Service Delivery Lead
3 weeks ago
Pasig, National Capital Region, Philippines First Focus IT Full timeFirst Focus is Australia's best Managed Service Provider (MSP), with a team of over 300 technical professionals across offices in Australia, New Zealand, and the Philippines. It's not just us saying we are #1. Cloudtango dot net has rated us best in Australia for 8 years running now. We are growing consistently and profitably, and have done so for over 15...
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IT Service Delivery Manager
1 week ago
Pasig, National Capital Region, Philippines TREND MICRO INCORPORATED-PHILIPPINE BRANCH Full timeAbout the TeamTrend Micro's IT Service Delivery team is responsible for delivering high-quality IT services to our customers. We're seeking an experienced IT Service Delivery Manager to join our team.ResponsibilitiesThe ideal candidate will possess strong leadership and management skills, with the ability to lead a team of IT professionals. Key...
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Service Delivery Manager
5 days ago
Pasig, National Capital Region, Philippines beBee Careers Full time**Job Summary:**We are looking for a skilled Service Delivery Manager to oversee the delivery of our customer service operations.Key Responsibilities:Develop and implement service level agreements to ensure high-quality customer service.Manage a team of customer service representatives to meet customer needs.Analyze customer feedback and develop action plans...
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IT Service Delivery Manager
2 weeks ago
Pasig, National Capital Region, Philippines MBM Information Technology Consulting Full timeTriforce is looking for an IT Service Delivery Manager to act as the primary liaison between the IT services team and our customers, ensuring an exceptional customer experience. This role focuses on managing the delivery of IT services, maintaining service levels, and ensuring customer satisfaction without direct leadership of the technical team. The ideal...
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Service Delivery Manager
4 weeks ago
Pasig, National Capital Region, Philippines Linda Hausermann & Associates Full timeJob Title: Service Delivery Manager (IT - Service Desk) Category: Business Consulting, Strategy and Digital Transformation Location: Pasig City Work set up: 100% RTPO (Onsite) Salary: Maximum is 100K Work schedule: Graveyard shift Headcount: 2 Position ID: J0225-0878Parallel Job Titles: Service Delivery Manager for IT/Service DeskKeywords: Service Desk, IT,...
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Service Delivery Manager
4 weeks ago
Pasig, National Capital Region, Philippines Linda Hausermann & Associates Full timeJob Title: Service Delivery Manager (IT - Service Desk) Category: Business Consulting, Strategy and Digital Transformation Location: Pasig City Work set up: 100% RTPO (Onsite) Salary: Maximum is 100K Work schedule: Graveyard shift Headcount: 2 Position ID: J0225-0878 Parallel Job Titles: Service Delivery Manager for IT/Service Desk ...
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Service Delivery Manager
6 days ago
Pasig, National Capital Region, Philippines TP Full timeJob DescriptionWe are seeking a highly skilled Service Delivery Manager to join our team at TP.The successful candidate will be responsible for leading our customer support team, ensuring excellent service delivery and resolving complex issues. Key responsibilities include:Managing and overseeing the implementation of short-term activities within the...
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Service Delivery Manager Lead
2 weeks ago
Pasig, National Capital Region, Philippines MBM Information Technology Consulting Full timeJob Description:This role focuses on managing the delivery of IT services, maintaining service levels, and ensuring customer satisfaction. The ideal candidate will excel in communication, problem-solving, and relationship management.Responsibilities include serving as the primary point of contact for customers regarding IT service delivery, building and...
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IT Service Delivery Director
2 weeks ago
Pasig, National Capital Region, Philippines Meralco PowerGen (MGEN) Full timeJob Description:Meralco PowerGen (MGEN) is seeking an experienced IT Service Delivery Manager to lead the delivery of IT services and solutions, ensuring alignment with business objectives. The ideal candidate will have strong leadership, communication, and problem-solving skills, along with a deep understanding of IT service management frameworks.Main...
