Expert Technical Solutions Developer

6 days ago

Sorsogon, Bicol, Philippines beBeeDeveloper Full time ₱6,000,000 - ₱8,000,000
Job Description

We are seeking an accomplished technical professional to design, develop, and implement scalable technology solutions that enhance customer experience and operational efficiency.

This is an exciting opportunity to shape the future of work by delivering AI-powered technology solutions for customers and partners.

Key Responsibilities
  • Translate business requirements into technical solutions, ensuring seamless integration between CX platforms, CRMs, and external systems via APIs and middleware.
  • Design, develop, and implement high-performance technical solutions that meet customer needs.
  • Troubleshoot complex technical issues, providing escalation support to internal peers and customers.
  • Maintain accurate technical documentation, code repositories, and configuration records.
Required Skills and Qualifications
  • Demonstrated experience in a systems integrator or consultancy environment.
  • Proven experience building and consuming APIs (REST, SOAP, Node-Express, etc.).
  • Experience building custom Web Components for Salesforce Lightning, NetSuite, or similar.
  • Practical understanding of contact centre platforms (Genesys Cloud CX, Cisco Webex Contact Centre, Zoom Contact Centre, Amazon Connect).
  • Experience with security and networking concepts including SSL/TLS certificates, Firewalls, load balancers, VPNs, and SSO integration (SAML/OAuth).
  • Familiarity with Windows Server, Linux environments, and cloud-hosted architectures.
  • Strong problem-solving and analytical thinking abilities.
  • Proven ability to deliver projects in a fast-paced, customer-facing environment.
  • Adaptable and eager to learn new technologies and platforms quickly.
  • Collaborative team player who also thrives with autonomy and accountability.
  • Excellent communication skills for working with technical and non-technical stakeholders.
  • Passion for innovation, continuous improvement, and delivering exceptional customer outcomes.

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