
Academic Support Specialist
2 days ago
As a skilled professional in educational support, you will play a vital role in the success of our organization by managing cases and providing exceptional customer service.
Key Responsibilities
- Manage intakes with families/students to ensure seamless delivery of services
- Coordinate instructors and track student progress to optimize academic outcomes
- Provide quality customer service and support to students and their families
- Actively collaborate with Regional Operations to drive operational excellence
- Maintain high standards of quality and efficiency in all aspects of job performance
Requirements
- Bachelor's Degree required
- 2-3 years progressive career growth
- Excellent time management, planning, and prioritization skills
- Ability to organize and manage multiple responsibilities successfully
- Exhibits professionalism and approachability in all interactions
- Effective communication skills, both verbally and in writing
- Proficient in using various communication media
- Ability to build strong relationships with customers and team members
- Works Well With Others
- Adaptable and able to acquire new skills as required
- Highly organized and self-motivated
- Strong problem-solving and conflict resolution skills
- Flexible and able to work independently
Benefits
- Fully Remote Work Option
- Competitive Salary and Benefits Package
- Opportunities for Professional Growth and Development
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