Porting Specialist

8 hours ago

Manila, National Capital Region, Philippines beBeeProblem Full time ₱450,000 - ₱700,000

Job Overview

We are seeking an experienced individual to fill the role of a Customer Support Representative.

This position involves working closely with customers to guide them through complex porting procedures, leveraging your exceptional problem-solving skills and instructional tone to ensure a seamless experience.

Key Responsibilities
  • Develop proficiency in back-office porting operations and meticulously manage data and processes.
  • Handle repetitive tasks with a focus on detail and organization, ensuring accuracy and efficiency.
  • Troubleshoot and resolve porting-related issues, adapting to updates or changes effectively.
  • Communicate complex technical processes to customers in a clear and concise manner.
Requirements
  • 1-2 years of related experience, preferably handling porting tasks or similar responsibilities.
  • Exceptional attention to detail and accuracy.
  • Strong problem-solving skills and ability to approach issues with a solution-oriented mindset.
  • Excellent communication skills, with the ability to convey technical concepts to non-technical audiences.
What We're Looking For
  • A natural problem solver who thrives on challenges.
  • A confident communicator who embodies our voice and tone: intelligent, confident, approachable, and instructional.

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