
Master Telco Vendor Strategist
3 days ago
The Vendor Program Manager plays a critical role in building and growing strategic relationships with leading telco and networking vendors. This position involves owning and managing deep partnerships to drive service growth, joint enablement, and procurement efficiency.
Key Responsibilities:
- Build and manage deep partnerships with core telco vendors and distributors to drive service growth, joint enablement, and procurement efficiency.
- Negotiate agreements, SLAs, and pricing structures to maximize business value while ensuring competitive positioning and profitability.
- Oversee vendor-aligned service offerings across SD-WAN, SASE, networking, UCaaS, and cloud solutions—owning roadmap, launch, and optimization.
- Partner with engineering, finance, operations, and sales to design scalable frameworks, pricing models, SOPs, and go-to-market strategies.
- Lead vendor scorecards, KPIs, and quarterly business reviews (QBRs) to measure vendor performance, track service reliability, and identify risks/opportunities.
- Manage technology, supply chain, and regulatory risks while ensuring compliance with vendor security standards and audit requirements.
- Champion a customer-first approach by improving service reliability, addressing escalations, and integrating feedback into vendor program improvements.
- Direct experience managing telco vendor programs with Meraki, Fortinet, Versa, and Cato.
- Strong background in vendor and distributor negotiations, contract management, and SLAs.
- Proven success in building and scaling vendor-aligned managed services programs.
- Familiarity with SD-WAN, SASE, UCaaS, cloud platforms, and networking solutions.
- Financial acumen to manage pricing models, budgets, and cost optimization.
- Strong track record of vendor governance through KPIs, scorecards, and QBRs.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to collaborate effectively across Sales, Engineering, Operations, Finance, and Marketing.
- A dynamic work environment that encourages innovation and creativity.
- Opportunities for professional growth and development.
- A collaborative team culture that values open communication and teamwork.
- A comprehensive benefits package that supports your physical and mental well-being.
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