Property Manager Assistant

1 day ago

Mandaue City, Central Visayas, Philippines beBeeRentCollector Full time ₱200,000 - ₱300,000
Collect Rent and Build Relationships

We are seeking a highly organized and customer-focused Rent Collector to join our team. As a Rent Collector, you will be responsible for collecting rent payments from tenants and ensuring prompt resolution of any payment issues.

Key Responsibilities:
  • Rent Collection: Initiate and follow up on rent payment reminders, ensuring tenants are aware of their payment due dates.
  • Communication: Engage with tenants via phone or email to discuss payment issues, establish payment plans, and provide assistance when needed.
  • Record Keeping: Maintain accurate and up-to-date records of all rent payments, payment plans, and communication logs.
  • Dispute Resolution: Work collaboratively with tenants to resolve any disputes or questions related to their rent payments or leases.
  • Reporting: Provide regular updates to management regarding outstanding payments, collection efforts, and tenant interactions.
  • Compliance: Ensure that all collection processes adhere to legal requirements and company policies.
Requirements:
  • Previous experience in rent collection, property management, or a related field is preferred.
  • Strong communication and negotiation skills with a focus on customer service.
  • Detail-oriented and organized, with the ability to manage multiple accounts effectively.
  • Proficiency in property management software or databases is a plus.
  • Ability to maintain professionalism and empathy when dealing with tenants.
  • Knowledge of rental laws and regulations in the applicable market.
What We Offer:
  • Weekly payment basis.
  • Purely work-from-home arrangement.
  • Friendly and supportive work environment.

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