Key Network Operations Center Expert

2 weeks ago

Taguig, National Capital Region, Philippines beBeeNetworkEngineer Full time ₱900,000 - ₱1,200,000
Senior Network Operations Center Engineer

We are seeking a highly skilled and experienced Senior Network Operations Center Engineer to join our team. The ideal candidate will have a strong background in network operations, monitoring, and troubleshooting.

  • Resolve complex network and system support cases, incidents, and work orders associated with end-user issues, physical, On-prem, and cloud infrastructure.
  • Analyze and troubleshoot network and system problems using technical knowledge and tools such as routers, switches, Cisco ASA, FTD's, Palo Alto firewalls, Meraki, WLCs.
  • Perform incident management via the ServiceNow tool, following ECI change control process for performing changes/IOS upgrades of Network devices.
  • Monitor and track scheduled system and/or network maintenance activities in applicable tools, analyzing the duration and potential impact to customers.

The successful candidate will have excellent communication skills, ability to articulate technical information to non-technical people, and see the world through the customer's eyes. Strong documentation skills and multitasking abilities are also required.

Requirements:
  • Bachelor's degree in information technology/computer science or related field, and 2-5 years of relevant experience in network and/or system support & Monitoring.
  • Excellent prioritization skills and problem-solving abilities.
  • Strong knowledge of TCP/IP, Cisco routing, switching technologies, and key technologies such as Microsoft, VMware, Linux.
  • Certifications/Training Recommendations: CCENT or CCNA or CCNP or PCNSE or training equivalent.
  • ITIL Exposure.

This is an onsite role that requires a high level of self-motivation and direction. The ideal candidate will be able to effectively prioritize and execute tasks in a high-pressure environment.

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