
Healthcare Scheduling Specialist
6 days ago
We are seeking a highly organized and detail-oriented individual to join our healthcare team as a scheduling specialist.
Key Responsibilities:
- Insurance Verification: Verify patient insurance coverage and obtain prior authorizations for medications, diagnostic tests, and procedures.
- Scheduling: Accurately schedule patient appointments, follow-ups, and procedures in coordination with the healthcare team.
- Patient Communication: Manage a high volume of inbound and outbound patient calls while maintaining professionalism and empathy.
- Collaboration: Collaborate with physicians, nurses, and other staff to ensure smooth patient flow and minimize delays.
- Documentation: Maintain accurate documentation in the electronic medical record (EMR) and insurance portals.
Requirements:
- Minimum 2 years' experience in insurance verification, prior authorizations, and/or medical scheduling.
- Strong knowledge of insurance processes, benefits verification, and prior authorization workflows.
- Excellent spoken English with a neutral or clear accent (critical for patient communication).
- Ability to handle a fast-paced environment and manage multiple tasks effectively.
- Strong interpersonal skills and patient-first attitude.
About the Opportunity:
This is an excellent opportunity to work in a dynamic and growth-oriented organization that prioritizes quality care delivery and rewarding careers.
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