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Customer Service Liaison

4 weeks ago

Cebu City, Central Visayas, Philippines Neksjob Corporation Full time
Job Description:

At Neksjob Corporation, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our valued customers.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product information and recommendations to customers
  • Collaborate with internal teams to resolve complex customer issues
  • Meet or exceed customer satisfaction targets
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Knowledge of MS Office and internet browsing
  • At least 1 year of call center experience
Why Choose Us?
  • Exciting performance bonuses and account-specific allowances
  • Career advancement opportunities
  • Comprehensive healthcare benefits