Implementation Specialist

3 days ago

Quezon City, National Capital Region, Philippines beBeeImplementation Full time $600 - $800

Implementation Consultant needed to drive Real Estate Accounting and Recruiting tools implementation.

About the Role:

We seek a highly skilled Implementation Consultant to support our clients in setting up and onboarding Real Estate Accounting & Recruiting tools. This role involves guiding brokerages through setup, ensuring commission splits, recruiting integrations, and back-office processes are configured and running smoothly.

This is an excellent opportunity for professionals with accounting or RE back-office background looking to grow in a structured, metrics-driven client-facing role.

Key Responsibilities:

  • Lead client onboarding sessions via camera-on Zoom calls, walking brokerages through tool setup.
  • Configure and train clients on:
  • Agent commissions & split structures.
  • Recruiting tool integrations.
  • Automation and reporting features.
  • Troubleshoot issues and escalate unique cases when necessary.
  • Maintain a multi-call cadence with clients to verify setup, confirm accuracy, and resolve questions.
  • Shadow, learn, and progressively take ownership of client calls and implementations after training.
  • Use structured SOPs, product documentation, and peer-reviewed case studies to support client needs.

Training Path:

  • Days 1–30: Focus on the recruiting tool, what it is, why it's used, and who uses it.
  • Days 30–60: Transition into the Backoffice Accounting tool, learning its functionality, use cases, and troubleshooting basics.
  • Training includes: Documentation reviews, Shadow calls.
  • 45–60 days: Begin shadowing calls with clients, moving into independent implementation and training sessions.

Required Skills:

  • Accounting experience.
  • QuickBooks training.
  • Real estate accounting or experience background.

Additional Qualifications:

  • Strong client-facing communication skills (Zoom calls are required, camera on).
  • Ability to explain technical and accounting processes in clear, client-friendly terms.
  • Comfort with multi-step implementations and long-term client cadences.
  • Strong attention to detail and process adherence.

What We Offer:

  • A competitive salary, starting at $600 while training, then increasing to $800 once settled.
  • Opportunities for bonuses based on performance and customer satisfaction.
  • Personal growth, recognition, and career advancement opportunities within a dynamic organization.

Job Details:

  • Employment type: Full-time.
  • Job function: Administrative, Accounting/Auditing, and Customer Service.
  • Industries: Accounting, Business Consulting and Services, and Real Estate.

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