Service Desk Analyst
2 days ago
We are seeking a highly skilled Service Desk Analyst to join our team at Gratitude Philippines. As a Service Desk Analyst, you will be responsible for providing technical support to our customers, resolving technical issues, and ensuring that our customers receive the highest level of service.
Key Responsibilities:- Provide technical support to customers via phone, email, and chat
- Resolve technical issues in a timely and efficient manner
- Escalate complex issues to senior technicians as needed
- Document and track customer interactions and issues
- Collaborate with other teams to resolve customer issues
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Strong technical skills, including knowledge of Windows operating systems and Microsoft Office
- Experience with ServiceNow or similar IT service management software
- Ability to work independently and as part of a team
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
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Service Desk Support Specialist
2 days ago
Cebu City, Central Visayas, Philippines QUESS PHILIPPINES CORPORATION Full timeJob Title: Service Desk Analyst Level 1QUESS PHILIPPINES CORPORATION is seeking a highly skilled Service Desk Analyst Level 1 to join our team. As a Service Desk Analyst, you will be responsible for providing technical support to our customers via phone, email, and chat.Key Responsibilities:Troubleshoot and resolve technical issues related to hardware,...
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Service Desk Support Specialist
2 days ago
Cebu City, Central Visayas, Philippines Quess Philippines Corp. Full timeJob Summary:We are seeking a highly skilled Service Desk Analyst Level 1 to join our team at Quess Philippines Corp. As a Service Desk Analyst, you will be responsible for providing top-notch technical support to our customers via phone, email, and other communication channels.Key Responsibilities:• Troubleshoot and resolve technical issues related to...
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IT Service Desk Team Lead
2 days ago
Cebu City, Central Visayas, Philippines Eteam Workforce Private Corporation Full timeJob Title: IT Service Desk CoordinatorJoin Eteam Workforce Private Corporation as an IT Service Desk Coordinator and take on a challenging role that requires strong leadership and technical skills.Job SummaryWe are seeking a highly motivated and experienced IT Service Desk Coordinator to lead a team of skilled IT Analysts and provide world-class customer...
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Service Desk Team Lead
1 day ago
Cebu City, Central Visayas, Philippines Quess Phils. Corp. Full timeJob Title: Service Desk CoordinatorQuess Phils. Corp. is seeking a highly skilled Service Desk Coordinator to lead a team of IT Analysts and provide world-class customer service.Key Responsibilities:Lead a team of 20-30 skilled IT Analysts, coaching and developing them to deliver exceptional customer service and meet department goals.Oversee the day-to-day...
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Service Desk Team Lead
1 day ago
Cebu City, Central Visayas, Philippines eTeam PH Full timeJob Title: Service Desk Team LeadJob Summary: We are seeking a highly skilled and experienced Service Desk Team Lead to join our team at eTeam PH. As a Service Desk Team Lead, you will be responsible for leading a team of IT Analysts, coaching, developing, and motivating them to provide world-class customer service.Key Responsibilities:Lead a team of 20-30...
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Service Desk Team Lead
2 days ago
Cebu City, Central Visayas, Philippines Quess Phils. Corp. Full timeJob Title: Service Desk CoordinatorQuess Phils. Corp. is seeking a highly skilled Service Desk Coordinator to lead a team of IT Analysts and provide world-class customer service.Key Responsibilities:Lead a team of 20-30 skilled IT Analysts, coaching and developing them to deliver exceptional customer service and maximize their potential.Oversee the...
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Service Desk Analyst Level 1
2 days ago
Cebu City, Central Visayas, Philippines Quess Philippines Corp. Full timeJob Summary: We are seeking a highly skilled Service Desk Analyst Level 1 to join our team at Quess Philippines Corp. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our customers via phone, email, and other communication channels. Key Responsibilities: Troubleshoot and resolve technical issues...
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Service Desk Team Lead
2 days ago
Cebu City, Central Visayas, Philippines Quess Phils. Corp. Full timeJob Title: Service Desk CoordinatorLocation: Cebu CityJob Responsibilities:Lead a team of 20-30 skilled IT Analysts, providing guidance, development, and motivation to ensure exceptional customer service and team performance.Oversee daily team operations, ensuring department goals, such as service level, quality, and staffing, are met, and adjust schedules...
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IT Support Specialist
2 days ago
Cebu City, Central Visayas, Philippines Eteam Workforce Private Corporation Full timeJob Title: Service Desk Analyst Level 1Contract Duration: 12 monthsWork Arrangement: OnsiteLocation: CebuSchedule: Rotating shiftSalary Offer: Php33,000 basic pay + Php2,000 non-taxable allowanceJob SummaryWe are seeking a highly skilled and experienced Service Desk Analyst Level 1 to join our team at Eteam Workforce Private Corporation. As a Service Desk...
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IT Support Specialist
1 day ago
Cebu City, Central Visayas, Philippines Eteam Workforce Private Corporation Full timeService Desk Analyst Level 1 Job DescriptionAt Eteam Workforce Private Corporation, we are seeking a highly skilled Service Desk Analyst Level 1 to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers.Key Responsibilities:Troubleshoot and resolve technical issues via phone,...
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Customer Service Operations Analyst
1 day ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeCustomer Service Analyst RoleNeksjob Corporation seeks a skilled Customer Service Analyst to join our team. This role is crucial in ensuring that customer service operations are efficient, effective, and aligned with business goals.Key ResponsibilitiesAnalyze customer service data to identify trends and provide actionable insights to improve the overall...
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IT Service Desk Associate III
2 months ago
Cebu City, Central Visayas, Philippines Conduent Business Services Philippines, Inc. Full timeThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
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Marketing Manager
1 day ago
Cebu City, Central Visayas, Philippines John Clements Japan Desk (PERSOL PHILIPPINES) Full timeMarketing Manager Job Description At John Clements Japan Desk (PERSOL PHILIPPINES), we are seeking a highly skilled Marketing Manager to join our team. The successful candidate will be responsible for creating and implementing marketing programs to drive sales growth and revenue. Key Responsibilities: * Develop and execute marketing strategies to increase...
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Customer Service Senior Analyst
1 day ago
Cebu City, Central Visayas, Philippines ADDFORCE Human Resources Solutions Full timeQualificationsWe are seeking a highly skilled and experienced professional to join our team as a Customer Service Senior Analyst. To be considered for this role, you must have a Bachelor's degree in any field and a minimum of 3 years of experience in the call center industry. Additionally, you should have international voice experience and US telecom...
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Customer Service Senior Analyst
2 days ago
Cebu City, Central Visayas, Philippines ADDFORCE Human Resources Solutions Full timeQualificationsWe are seeking a highly skilled and experienced professional to join our team as a Customer Service Senior Analyst. The ideal candidate will possess a Bachelor's degree in any field and a minimum of 3 years of experience in the call center industry.Key qualifications include:Bachelor's degree in any fieldMinimum 3 years of experience in the...
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Customer Service Operations Specialist
2 days ago
Cebu City, Central Visayas, Philippines Neksjob Full timeJob DescriptionA Customer Service Analyst plays a vital role in ensuring that customer service operations are efficient, effective, and aligned with business objectives. This position is crucial for analyzing customer service data, identifying trends, and providing actionable insights to enhance the overall customer experience.Key Responsibilities:Receive...
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Sales and Marketing Manager
2 days ago
Cebu City, Central Visayas, Philippines John Clements Japan Desk (PERSOL PHILIPPINES) Full timeJob Title: Sales Assistant ManagerAt John Clements Japan Desk (PERSOL PHILIPPINES), we are seeking a highly skilled and experienced Sales Assistant Manager to join our team.Key Responsibilities:Develop and implement effective marketing strategies to increase product and service revenue.Collaborate with Sales and Corporate Marketing teams to develop new sales...
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Customer Service Operations Specialist
2 days ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeCustomer Service Analyst - Sales CoachA key player in our customer service team, the Customer Service Analyst - Sales Coach plays a vital role in ensuring that our customer service operations are efficient, effective, and aligned with our business goals. This position is crucial for analyzing customer service data, identifying trends, and providing...
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Business Systems Analyst
2 days ago
Cebu City, Central Visayas, Philippines JK Network Services Full timeBusiness Analyst Job DescriptionAt JK Network Services, we are seeking a highly skilled Business Analyst to join our team. As a Business Analyst, you will play a critical role in evaluating our company's business model, analyzing and creating systems and processes, and addressing customer requirements.Key Responsibilities:Evaluate and analyze our company's...
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Data Analyst
2 days ago
Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full timeJob Title: Data AnalystStaff Outsourcing Solutions is seeking a highly skilled Data Analyst to join our team. As a Data Analyst, you will play a crucial role in extracting, cleaning, and analyzing data to provide valuable insights and support decision-making processes.Key Responsibilities:Develop and maintain reports and dashboards to track key performance...