Customer Service Operations Specialist

2 days ago


Cebu City, Central Visayas, Philippines Neksjob Corporation Full time
Customer Service Analyst - Sales Coach

A key player in our customer service team, the Customer Service Analyst - Sales Coach plays a vital role in ensuring that our customer service operations are efficient, effective, and aligned with our business goals. This position is crucial for analyzing customer service data, identifying trends, and providing actionable insights to enhance the overall customer experience.

Key Responsibilities:
  • Analyze customer service data to identify areas for improvement
  • Develop and implement strategies to enhance customer service operations
  • Collaborate with the sales team to improve sales performance
  • Provide data-driven insights to inform business decisions

Why this role matters: As a Customer Service Analyst - Sales Coach, you will be instrumental in helping us deliver exceptional customer service and drive business growth. If you are passionate about data analysis and customer experience, this is an exciting opportunity to join our team at Neksjob Corporation.



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