Service Desk Support Specialist
2 days ago
QUESS PHILIPPINES CORPORATION is seeking a highly skilled Service Desk Analyst Level 1 to join our team. As a Service Desk Analyst, you will be responsible for providing technical support to our customers via phone, email, and chat.
Key Responsibilities:- Troubleshoot and resolve technical issues related to hardware, software, and network operating problems.
- Apply knowledge of information systems products and services to assist customers.
- Identify, investigate, and research user questions and problems, and isolate and resolve information systems problems.
- Coordinate referrals to appropriate technical, professional, or service personnel.
- Receive and prioritize issues and forward using appropriate escalation procedures.
- 1-2 years of working experience in a Technical Help Desk Environment providing 1st level phone support to a large customer base.
- 1-2 years of work experience in customer services support or having equivalent kind of skills experience, soft skills a must.
- 1-2 years of experience supporting the following hardware and software: Hardware: PC, Macintosh, iPhone, Printers. MS-Outlook, Windows 7, 10 OS, MS-Office 2013 and 2016 (Office365).
- Ability to work independently.
- Strong interpersonal skills.
- Strong analytical skills.
- Strong customer service skills.
- Ability to understand and follow oral and written instructions.
- Strong English (verbal and written) skills.
- Typing skills essential.
-
Service Desk Support Specialist
2 days ago
Cebu City, Central Visayas, Philippines Quess Philippines Corp. Full timeJob Summary:We are seeking a highly skilled Service Desk Analyst Level 1 to join our team at Quess Philippines Corp. As a Service Desk Analyst, you will be responsible for providing top-notch technical support to our customers via phone, email, and other communication channels.Key Responsibilities:• Troubleshoot and resolve technical issues related to...
-
Service Desk Analyst
2 days ago
Cebu City, Central Visayas, Philippines Gratitude Philippines Full timeJob Title: Service Desk AnalystWe are seeking a highly skilled Service Desk Analyst to join our team at Gratitude Philippines. As a Service Desk Analyst, you will be responsible for providing technical support to our customers, resolving technical issues, and ensuring that our customers receive the highest level of service.Key Responsibilities:Provide...
-
IT Support Specialist
2 days ago
Cebu City, Central Visayas, Philippines Eteam Workforce Private Corporation Full timeJob Title: Service Desk Analyst Level 1Contract Duration: 12 monthsWork Arrangement: OnsiteLocation: CebuSchedule: Rotating shiftSalary Offer: Php33,000 basic pay + Php2,000 non-taxable allowanceJob SummaryWe are seeking a highly skilled and experienced Service Desk Analyst Level 1 to join our team at Eteam Workforce Private Corporation. As a Service Desk...
-
IT Support Specialist
2 days ago
Cebu City, Central Visayas, Philippines Eteam Workforce Private Corporation Full timeService Desk Analyst Level 1 Job DescriptionAt Eteam Workforce Private Corporation, we are seeking a highly skilled Service Desk Analyst Level 1 to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers.Key Responsibilities:Troubleshoot and resolve technical issues via phone,...
-
IT Service Desk Team Lead
2 days ago
Cebu City, Central Visayas, Philippines Eteam Workforce Private Corporation Full timeJob Title: IT Service Desk CoordinatorJoin Eteam Workforce Private Corporation as an IT Service Desk Coordinator and take on a challenging role that requires strong leadership and technical skills.Job SummaryWe are seeking a highly motivated and experienced IT Service Desk Coordinator to lead a team of skilled IT Analysts and provide world-class customer...
-
Service Desk Team Lead
2 days ago
Cebu City, Central Visayas, Philippines eTeam PH Full timeJob Title: Service Desk Team LeadJob Summary: We are seeking a highly skilled and experienced Service Desk Team Lead to join our team at eTeam PH. As a Service Desk Team Lead, you will be responsible for leading a team of IT Analysts, coaching, developing, and motivating them to provide world-class customer service.Key Responsibilities:Lead a team of 20-30...
-
Service Desk Team Lead
2 days ago
Cebu City, Central Visayas, Philippines Quess Phils. Corp. Full timeJob Title: Service Desk CoordinatorQuess Phils. Corp. is seeking a highly skilled Service Desk Coordinator to lead a team of IT Analysts and provide world-class customer service.Key Responsibilities:Lead a team of 20-30 skilled IT Analysts, coaching and developing them to deliver exceptional customer service and meet department goals.Oversee the day-to-day...
-
Service Desk Team Lead
2 days ago
Cebu City, Central Visayas, Philippines Quess Phils. Corp. Full timeJob Title: Service Desk CoordinatorQuess Phils. Corp. is seeking a highly skilled Service Desk Coordinator to lead a team of IT Analysts and provide world-class customer service.Key Responsibilities:Lead a team of 20-30 skilled IT Analysts, coaching and developing them to deliver exceptional customer service and maximize their potential.Oversee the...
-
Service Desk Team Lead
2 days ago
Cebu City, Central Visayas, Philippines Quess Phils. Corp. Full timeJob Title: Service Desk CoordinatorLocation: Cebu CityJob Responsibilities:Lead a team of 20-30 skilled IT Analysts, providing guidance, development, and motivation to ensure exceptional customer service and team performance.Oversee daily team operations, ensuring department goals, such as service level, quality, and staffing, are met, and adjust schedules...
-
Service Desk Analyst Level 1
2 days ago
Cebu City, Central Visayas, Philippines Quess Philippines Corp. Full timeJob Summary: We are seeking a highly skilled Service Desk Analyst Level 1 to join our team at Quess Philippines Corp. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our customers via phone, email, and other communication channels. Key Responsibilities: Troubleshoot and resolve technical issues...
-
Payroll Specialist
2 days ago
Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full timeJob Title: Payroll SpecialistAustralian Outsource Desk Inc. is seeking a highly skilled Payroll Specialist to join our team. As a Payroll Specialist, you will be responsible for accurately preparing and processing end-to-end payroll for Australian employees, ensuring compliance with Australian payroll laws and regulations.Key Responsibilities:Prepare and...
-
Technical Support Specialist
2 days ago
Cebu City, Central Visayas, Philippines J-K Network Services Full timeJob Title: Technical Support SpecialistJoin J-K Network Services, a global professional services company, as a Technical Support Specialist. This role involves providing technical support and maintenance for production and development systems, both remotely and onsite.Key Responsibilities:Provide technical support and maintenance for production and...
-
Senior Customer Support Specialist
2 days ago
Cebu City, Central Visayas, Philippines XtendOps Philippines Full timeCustomer Service/Senior Frontline Support SpecialistWe're seeking a skilled Customer Service/Senior Frontline Support Specialist to join our team at XtendOps Philippines.Key Responsibilities:Provide exceptional customer support via phone, email, and live chatUtilize strong communication skills to resolve customer issues efficientlyWork collaboratively with...
-
Technical Support Specialist
2 days ago
Cebu City, Central Visayas, Philippines J-K Network Services Full timeJ-K Network Services is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and maintenance for production and development systems, both remotely and onsite. You will support hardware and software, implementing technology at the operating system level...
-
Technical Support Specialist
2 days ago
Cebu City, Central Visayas, Philippines J-K Network Services Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at J-K Network Services. As a Technical Support Specialist, you will be responsible for providing technical support and maintenance for our production and development systems, both remotely and onsite.Key ResponsibilitiesProvide technical support and maintenance for...
-
Virtual Support Specialist
2 days ago
Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full timeJob Description:We are seeking a highly organized and detail-oriented Virtual Assistant to join our team at Australian Outsource Desk Inc. The ideal candidate will have excellent communication skills, be proficient in digital marketing, and have experience in providing top-notch customer service.Key Responsibilities:Manage daily tasks and duties to ensure...
-
Technical Support Specialist
2 days ago
Cebu City, Central Visayas, Philippines Your Go to Recruiter Full timeJob SummaryDempsey Resource Management Inc. is seeking a highly skilled Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for providing top-notch technical support to our clients, ensuring their hardware and software issues are resolved promptly and efficiently.Key ResponsibilitiesHardware and...
-
Customer Service Representative
2 days ago
Cebu City, Central Visayas, Philippines Talino Venture Studios Full timeJob Title: Customer Support SpecialistThe purpose of this role is to ensure that customer requirements and objectives are accurately defined, serving as a foundation for thorough analysis and expert advice. Additionally, this position is responsible for qualifying customer success by detailing implementation based on true requirements that fulfill...
-
IT Support Specialist
2 days ago
Cebu City, Central Visayas, Philippines Eteam Workforce Private Corporation Full timeJob Title: Onsite IT SupportWe are seeking a highly motivated and detail-oriented IT Support Specialist to join our team at Eteam Workforce Private Corporation. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our internal clients, ensuring the smooth operation of our IT infrastructure.Key...
-
Auto Insurance Claims Specialist
2 days ago
Cebu City, Central Visayas, Philippines Industrial Support Full timeJob Title: Auto Insurance AccountAt Industrial Support, we are seeking a highly skilled and experienced Auto Insurance Account professional to join our team.Key Responsibilities:Must have a valid Driver's LicenseMust have at least 1 year of background experience in auto insuranceExcellent communication skillsAble to work onsite and in...