AI Safety Services Lead

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping clients represent, protect and grow their brands.

Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

We prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established.

We take pride in our inclusive environment and positive impact on the community. We actively encourage internal mobility and professional growth at all stages of an employee's career.

Our AI Safety Services team helps model builders ship responsibly - without losing speed. As the first voice prospects hear from us, you'll turn curiosity about safe AI into qualified opportunities.

• Fill the funnel: Consistently hit monthly targets for sales-accepted leads and first meetings booked.
• Create balance: Convert inbound interest quickly and run focused outbound plays when pipeline needs a boost.
• Inform the roadmap: Surface prospect pains and trends to Marketing, Product, and Solutions so we keep building what the market actually needs.
• Raise the bar for safety: Help more labs and AI-enabled enterprises discover best-in-class services like evals, red-teaming, and drift-monitoring services.

• Qualify inbound leads using discovery questions that tease out technical scope, risk drivers, and buying timelines.
• Research & prospect: Build short, targeted lists of AI labs, hyperscalers, and fast-growing apps; craft personalized sequences via internal tools, LinkedIn, and email.
• Book the first meeting: Secure calendar time for Account Executives and Solutions Engineers; prep them with detailed call notes and prospect context.
• Stay sharp: Track daily AI-safety headlines, regulations, and tooling updates; translate buzz into relevant talking points.
• Keep the CRM clean: Log activity, enrich accounts, and report on conversion so GTM leadership can forecast with confidence.

• 1-3 years of professional work that proves reliability - sales, support, operations, retail, hospitality, or military service all count.
• Comfort juggling multiple tasks, hitting deadlines, and using productivity tools (Google Workspace, basic CRM, etc).
• Customer or client-facing exposure where you listened, probed, and solved problems.

• Curiosity about AI - You read release notes for fun and can't wait to play with the newest tools and models.
• Energetic outreach - High activity without the spam, you believe relevance beats volume.
• Active listening & clear writing - You extract nuance on calls and craft crisp follow-ups.
• Growth mindset - Hungry for feedback, coaching, and rapid skill-up toward an AE track.
• Organized operator - You live by task lists, dashboards, and well-named Salesforce fields.

• Remote-first flexibility: Work where you're most productive Travel for key events and team onsites.
• Front-row seat to frontier tech: Talk daily with teams building GPT-scale models, autonomous agents, and AI-powered products.
• Clear career runway: Master the craft, then step into AE, Marketing Ops, or Solutions roles.
• Mission with meaning: Help the world innovate and guard against misuse.

This role offers a unique blend of challenge and opportunity, with a strong focus on personal and professional growth.