Real Estate Debt Recovery Specialist

2 days ago

Antipolo City, Calabarzon, Philippines beBeeCollection Full time ₱300,000 - ₱550,000
Job Opportunity:

We are seeking a highly skilled professional to fill the role of Real Estate Collections Agent. The ideal candidate must have strong communication skills, experience using QuickBooks, and the ability to professionally handle collections calls.

The primary responsibility of this role is to contact customers with outstanding balances, record interactions and outcomes, analyze Accounts Receivable (AR) data in QuickBooks, and take appropriate actions to reduce delinquent accounts.

Key Responsibilities:
  • Contact customers from a provided list to collect overdue payments and update payment statuses.
  • Maintain accurate records of all customer interactions, including contact dates and results.
  • Analyze AR data in QuickBooks to identify overdue accounts and prioritize follow-ups.
  • Record collection efforts in a spreadsheet as per company guidelines.
  • Follow up with customers red-flagged for aging outstanding balances and encourage timely payments.
  • Refer customers for service termination when necessary, following established protocols.
  • Work closely with the finance team to report progress and issues.
Requirements:
  • Excellent spoken and written English skills for professional communication.
  • Proficiency in QuickBooks (experience in managing AR reports).
  • Strong negotiation skills with the ability to handle difficult conversations professionally.
  • Detail-oriented and able to accurately document customer interactions.
  • Ability to work independently while following established policies and collection guidelines.

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