Current jobs related to Technical Support Team Lead - Manila, National Capital Region - Tbwa ChiatDay Inc

  • Technical Support Team Lead

    6 days ago

    Manila, National Capital Region, Philippines Turnitin Full time

    About the RoleWe are seeking a seasoned Technical Support Team Lead to join our team at Turnitin. As a key member of our support organization, you will be responsible for leading a team of technical support representatives in providing exceptional customer service to our users.Key Responsibilities:Lead a team of technical support representatives in providing...

  • Technical Support Team Lead

    6 days ago

    Manila, National Capital Region, Philippines Turnitin Full time

    Job OverviewWe are seeking a highly skilled Technical Support Team Lead to join our team at Turnitin. In this role, you will be responsible for leading a team of Technical Support Representatives as they assist Tier 1 Support to ensure the successful support of the Turnitin user base and the continuous improvement of team capabilities and performance.Main...

  • IT Support Team Lead

    6 days ago

    Manila, National Capital Region, Philippines Eastvantage Full time

    Company OverviewEastvantage is a leading provider of IT services. We deliver high-quality support to our customers and strive to build long-term relationships.Why Join Us?As a Technical Support Engineer Lead at Eastvantage, you will have the opportunity to work with a talented team in a dynamic, fast-paced environment. You will be responsible for leading our...

  • Team Lead for Technical Support

    2 days ago

    Manila, National Capital Region, Philippines Neksjob Full time

    ResponsibilitiesThis role encompasses:Team Supervision & Leadership: Oversee the daily activities of a team of customer service representatives, ensuring effective response to both high-volume, low-complexity inquiries and lower-volume, higher-complexity inquiries.Customer Service Operations: Ensure the provision of excellent customer service in a remote...

  • Technical Support Specialist

    5 days ago

    Manila, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full time

    Company OverviewIntelligent Technical Solutions (ITS) is a dynamic and growing company that provides remote IT support services to its clients. As an ITS team member, you will be part of a collaborative and supportive environment that values excellent customer service skills and a detail-oriented mindset.

  • Technical Team Lead

    3 weeks ago

    Manila, National Capital Region, Philippines Socium - Teams Done Differently Full time

    Location: Philippines (Remote)Job Purpose: - Operationally coordinate the activities and workload of technical engineers to ensure Customer Technical Support services are delivered and service commitments are managed and met. - Where there are requests or issues, ensure these are resolved with minimal impact or delay to customer services, systems, platforms...

  • Team Lead, Technical Support

    6 days ago

    Manila, National Capital Region, Philippines Turnitin Full time

    Team Lead, Technical Support (Philippines Remote)Company DescriptionWhen you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over...

  • Team Lead

    4 days ago

    Manila, National Capital Region, Philippines CITCO INTERNATIONAL SUPPORT SERVICES LIMITED-PHILIPPINE ROHQ Full time

    Your Role:You will be working in leading a cross-functional team, using agile methodologies to build cloud native applications for the financial services industry. You will contribute to CICD creating, configuring and deploying applications on the cloud.Lead and help drive standards in a team of cloud developers and Technology specialists.Participate and...

  • HANA Basis Technical Lead

    7 days ago

    Manila, National Capital Region, Philippines E-team Workforce Private Corporation Full time

    We are seeking a talented HANA Basis Technical Lead to join our technical team at E-team Workforce Private Corporation. As a key leader, you will oversee the technical aspects of SAP HANA implementation, ensuring high-quality delivery and excellent customer satisfaction.You will work closely with development teams to design and implement efficient solutions,...

  • Technical Support Engineer Lead

    6 days ago

    Manila, National Capital Region, Philippines Eastvantage Full time

    About the RoleWe are seeking an experienced Technical Support Engineer Lead to join our dynamic team in Manila. This position involves providing exceptional customer support, managing support tickets, and ensuring effective resolution of technical issues.Key Responsibilities:Review, triage, and manage support tickets in Freshdesk and escalate to JIRA when...

  • IT Support Team Lead

    7 days ago

    Manila, National Capital Region, Philippines Manpower Outsourcing Services, Inc. Full time

    Team Lead PositionWe are seeking an experienced IT Support Team Lead to join our team at Manpower Outsourcing Services, Inc. This role involves creating and maintaining knowledge content to enhance the efficiency of our organization's decision-making processes.Key ResponsibilitiesLead a team of IT support specialists to create and maintain knowledge content...

  • Senior Technical Team Lead

    1 day ago

    Manila, National Capital Region, Philippines Institutional Shareholder Services Philippines Inc. Full time

    Job DescriptionAbout the RoleInstitutional Shareholder Services Philippines Inc. is seeking a highly skilled Senior Technical Team Lead to join our global IT Services organization.The successful candidate will lead and provide technical direction to the Desktop Engineering team within IT Service Delivery, providing 3rd level global support as required to ISS...

  • Technical Support Specialist

    7 days ago

    Manila, National Capital Region, Philippines TECHNOGLOBAL TEAM, INC. Full time

    At TECHNOGLOBAL TEAM, INC., we're looking for a skilled IT Support Analyst to join our team.Job DescriptionThis role is responsible for ensuring smooth technology operations, developing software solutions, and supporting users in maximizing efficiency.Key ResponsibilitiesData Analysis and Extensive Report Generation using VBA Excel and PowerBIMaintenance of...

  • Technical Team Lead Position

    5 days ago

    Manila, National Capital Region, Philippines Socium - Teams Done Differently Full time

    Job Purpose- Operationally coordinate the activities and workload of technical engineers to ensure high-quality customer support services are delivered and service commitments are met.- Resolve requests or issues with minimal impact or delay to customer services, systems, platforms, and business operations.Key Responsibilities:- Lead a team to deliver...

  • Technical Solutions Engineer

    5 days ago

    Manila, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full time

    **About Intelligent Technical Solutions (ITS):**We are a leading provider of innovative IT solutions, committed to delivering exceptional results for our clients. Our team of experts works collaboratively to design, implement, and manage cutting-edge technology solutions that drive business success.Why Join ITS?Opportunity to work with a talented team of...

  • Team Manager Technical Support

    6 days ago

    Manila, National Capital Region, Philippines Turnitin Full time

    About the PositionWe are looking for an accomplished TEAM MANAGER TECHNICAL SUPPORT to oversee our technical support operations at Turnitin. The ideal candidate will have a proven track record of managing high-performing teams, driving customer satisfaction, and implementing process improvements.Key Responsibilities:Manage a team of technical support...

  • Customer Support Team Lead

    7 days ago

    Manila, National Capital Region, Philippines Satori Executive Training OPC Full time

    Job Overview:We are seeking a highly skilled and experienced technical support professional to lead our North American support team. As a key member of our growing SaaS company, the successful candidate will be responsible for overseeing advanced troubleshooting, problem resolution, and customer issue management.The ideal candidate will possess a deep...

  • Technical Lead

    6 days ago

    Manila, National Capital Region, Philippines Ignition Technology Full time

    Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global...

  • Education Support Team Lead

    6 days ago

    Manila, National Capital Region, Philippines Turnitin Full time

    About the RoleWe are looking for a Customer Success Manager to join our team at Turnitin. In this role, you will be responsible for leading a team of Technical Support Representatives as they assist Tier 1 Support to ensure the successful support of the Turnitin user base and the continuous improvement of team capabilities and performance.Main...

  • Technical Team Manager

    7 days ago

    Manila, National Capital Region, Philippines Landlite Philippines Corporation Full time

    About the RoleThe Technical Supervisor plays a pivotal role in overseeing the technical team, ensuring seamless execution of tasks and bridging the gap between sales and technical teams.Key Responsibilities:Lead and manage the technical team, comprising Support Engineer and Product Specialist.Assign tasks, monitor progress, and evaluate team...

Technical Support Team Lead

1 week ago

Manila, National Capital Region, Philippines Tbwa ChiatDay Inc Full time

Pacvue's IT Service Desk Manager will play a crucial role in supporting the growth and success of our company. If you have a passion for delivering exceptional IT service and a drive to continually improve processes and services, we encourage you to apply for this exciting opportunity.

Requirements
  • Proven track record of successfully leading and managing IT teams in a remote environment.
  • Excellent analytical and problem-solving skills, with the ability to make informed decisions based on data analysis.
  • Effective communication and interpersonal skills, with the ability to work collaboratively with stakeholders at all levels.
  • Ability to manage multiple priorities in a fast-paced, dynamic environment.