Customer Support Team Lead

**Job Summary:**360TRAINING INC. is seeking a Customer Support Supervisor to lead our customer-related activities in the Philippines.The ideal candidate will have extensive call center experience, strong leadership skills, and a passion for delivering exceptional customer experiences.Provide coaching, mentoring, and performance evaluations to team...

Craving stability with a career path that lets you shine? Look no further We offer a secure and supportive environment where you can build a fulfilling career.YOU DESERVE THE BEST - Enjoy these PerksComprehensive day 1 HMO with 10K medical reimbursementAdditional HMO coverage for your family + dental coverageFree annual Flu vaccineContinuous career...

OverviewQualfon Philippines Support Services Inc. is a leading provider of customer service solutions, committed to delivering exceptional experiences through its team of skilled representatives.Key ResponsibilitiesProspecting and Engagement: Conduct high-volume outbound calls and follow-up communications to prospective and existing customers, effectively...

About the Role:Seniority Level: Mid-Senior levelWe are looking for a mid-senior level professional to fill the role of Service Desk Manager. The successful candidate will have experience in managing delivery centers and coordinating with various teams.Key Responsibilities:Manage all activities in the Delivery centersCoordinate Knowledge Managers, Escalation...

Company OverviewEastvantage is a leading provider of IT services. We deliver high-quality support to our customers and strive to build long-term relationships.Why Join Us?As a Technical Support Engineer Lead at Eastvantage, you will have the opportunity to work with a talented team in a dynamic, fast-paced environment. You will be responsible for leading our...

Do you have a passion for delivering exceptional customer service? Are you a motivated and driven individual with a desire to make a real impact? If so, we would love to hear from you!About the RoleWe are seeking a Support Team Lead to join our customer service team in Manila. As a key member of our service delivery unit, you will be responsible for...

Job DescriptionCiena is committed to a people-first philosophy, prioritizing a personalized and flexible work environment that empowers individuals' passions, growth, wellbeing, and belonging. Our teams enjoy a culture focused on driving business priorities alongside meaningful social, community, and societal impact.You will lead a team of engineers...

Work with global logistics companyFlexible work schedule arrangementAbout Our ClientThis opportunity arises from a large organization in the Transport & Distribution industry. With a global presence, the company is a major player in providing comprehensive and efficient logistics solutions.Job DescriptionLeading and managing the team to ensure efficient...

About the RoleWe are seeking a seasoned Technical Support Team Lead to join our team at Turnitin. As a key member of our support organization, you will be responsible for leading a team of technical support representatives in providing exceptional customer service to our users.Key Responsibilities:Lead a team of technical support representatives in providing...

Your Role:You will be working in leading a cross-functional team, using agile methodologies to build cloud native applications for the financial services industry. You will contribute to CICD creating, configuring and deploying applications on the cloud.Lead and help drive standards in a team of cloud developers and Technology specialists.Participate and...

About DexcomDexcom Corporation is a pioneer and global leader in continuous glucose monitoring. Our mission is to empower people to take control of their health by unlocking information and insights that drive better outcomes.We are driven by ambitious, passionate people who are committed to delivering exceptional customer experiences. As a key member of our...

PLEASE DO NOT APPLY IF YOU ARE NOT CURRENTLY IN MANILAThe Customer Success Team Lead at Payfuture is responsible for guiding and mentoring a team of Customer Success Specialists to ensure that all clients have a seamless onboarding experience and ongoing support with our payment-processing solutions. You will lead efforts to drive client satisfaction,...

Team Lead PositionWe are seeking an experienced IT Support Team Lead to join our team at Manpower Outsourcing Services, Inc. This role involves creating and maintaining knowledge content to enhance the efficiency of our organization's decision-making processes.Key ResponsibilitiesLead a team of IT support specialists to create and maintain knowledge content...

We are seeking a highly motivated and customer-centric individual to lead our Customer Service team.Job DescriptionAs a Team Lead, Customer Service, you will play a crucial role in ensuring our customers receive exceptional support and have a positive experience with MoneyMax.Lead and manage a team of Customer Service Representatives, providing guidance,...

About Our MissionDexcom's mission is to forever change how diabetes is managed, unlocking information and insights that drive better health outcomes. With 25 years of innovation, we've pioneered an industry and are now broadening our vision beyond diabetes to empower people to take control of their health.Our TeamWe're driven by thousands of ambitious and...

About the RoleWe are looking for a Customer Success Manager to join our team at Turnitin. In this role, you will be responsible for leading a team of Technical Support Representatives as they assist Tier 1 Support to ensure the successful support of the Turnitin user base and the continuous improvement of team capabilities and performance.Main...

About the RoleWe are seeking a highly skilled Data Analyst Team Lead to join our team. In this role, you will be responsible for leading the reporting cycle, creating presentation decks for stakeholders, and providing analytics to guide Operations in managing their KPIs.Key Responsibilities:Owns the reporting cycle – data mining, report creation, report...

Key Responsibilities:Responsible for overseeing a team that handles form conversion requests, quotes, escalated customer concerns, and job assignments. This role ensures that all incoming customer requests are assessed efficiently, quotes are provided accurately, and work is distributed appropriately among the form conversion specialists. Additionally, the...

About the JobThis position requires an experienced Technical Team Lead to manage a team of technical engineers and ensure high-quality customer support services are delivered.The key responsibilities include:Operationally coordinate the activities and workload of technical engineers;Resolve requests or issues with minimal impact or delay;Lead a team to...

Job OverviewWe are seeking a highly skilled Technical Support Team Lead to join our team at Turnitin. In this role, you will be responsible for leading a team of Technical Support Representatives as they assist Tier 1 Support to ensure the successful support of the Turnitin user base and the continuous improvement of team capabilities and performance.Main...