WFM Operations Supervisor
11 hours ago
As a BPO WFM Assistant Manager at TASQ Staffing Solutions, you will be responsible for overseeing the workforce management function. This role requires excellent skills in capacity planning, scheduling, real-time management, and reporting.
Key Responsibilities
* Develop and implement efficient workforce management strategies* Lead internal and external calls to ensure effective communication* Collaborate with cross-functional teams to achieve business objectives* Analyze data to identify trends and areas for improvement
Required Skills and Qualifications
* Bachelor's/College Degree* 3 years of WFM experience in a supervisory/assistant managerial/TL role* Excellent presentation skills* Ability to lead internal and external calls* Flexible and willing to work in shift schedules and weekends as needed* Can start immediately
Benefits
TASQ Staffing Solutions offers a dynamic work environment with opportunities for growth and development.
-
Logistics Operations Supervisor
7 days ago
Ayala Alabang, National Capital Region, Philippines Gratitude Philippines Full timeJob OverviewWe are seeking a highly skilled Logistics Operations Supervisor to join our team at Gratitude Philippines.
-
Elevator and Escalator Operations Supervisor
7 days ago
Ayala Alabang, National Capital Region, Philippines John Clements Recruitment Inc. Full timeJob OverviewWe are seeking a highly skilled Elevator and Escalator Operations Supervisor to join our team at John Clements Recruitment Inc. This is an excellent opportunity for a professional with experience in elevator/escalator servicing works to take on a leadership role and drive the success of our Service Department.Key ResponsibilitiesAssist in...
-
Capacity Planning and Scheduling Lead
11 hours ago
Ayala Alabang, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob DescriptionThe BPO WFM Assistant Manager is responsible for leading the workforce management function across various sites. This involves developing and implementing strategies to improve productivity, efficiency, and employee engagement.Key Accountabilities* Design and implement workforce management processes* Conduct site visits to assess operational...
-
Ayala Alabang, National Capital Region, Philippines John Clements Recruitment Inc. Full timeAbout the RoleAs a Senior Elevator Installation and Engineering Operations Manager at John Clements Recruitment Inc., you will be responsible for overseeing the installation of elevator systems, ensuring that projects are completed on time and within budget. This role requires strong leadership skills, as you will be managing a team of project engineers and...
-
Operations Manager
7 days ago
Ayala Alabang, National Capital Region, Philippines VERA Dental Clinic Corp. Full timeWe are seeking a highly skilled and experienced Branch Clinic Supervisor to join our team at Vera Dental Clinic Corp.About the RoleThis is an exciting opportunity for a motivated and organized individual to lead our clinical team and provide exceptional customer service to our patients.Key ResponsibilitiesTeam Leadership: Provide guidance and support to...
-
Senior Insurance Operations Manager
7 days ago
Ayala Alabang, National Capital Region, Philippines RecruiterPH Full timeJob SummaryWe are seeking an experienced Senior Insurance Operations Manager to join our team at RecruiterPH. This role will oversee the management of processes, staff assignment, and resource planning to ensure seamless operations.About YouTo be successful in this position, you will need a college graduate degree and at least 12 months of experience in...
-
Workforce Optimization Strategist
7 days ago
Ayala Alabang, National Capital Region, Philippines RecruiterPH Full timeJob OverviewWe are seeking a highly skilled Workforce Services Specialist to join our team at RecruiterPH. As a key member of our workforce management team, you will play a critical role in optimizing resource utilization and driving profitability.ResponsibilitiesCoordinate and guide Intraday Teams to ensure focus on Profitability, Resource Planning,...
-
Service Department Operations Coordinator
7 days ago
Ayala Alabang, National Capital Region, Philippines John Clements Recruitment Inc. Full timeAbout John Clements Recruitment Inc.">At John Clements Recruitment Inc., we are committed to delivering exceptional service to our clients and customers. Our Service Department is a crucial part of this mission, ensuring that all elevators and escalators meet the highest standards of quality and performance.">The Role">We are seeking an experienced Assistant...
-
Head Office Audit Director
4 days ago
Ayala Alabang, National Capital Region, Philippines The Referrers Full timeAbout The ReferrersThe Referrers is a reputable organization in the Philippines, dedicated to delivering exceptional services to its clients.Job OverviewWe are seeking an experienced Head Office Audit Supervisor to join our team. As a key member of our audit department, you will play a crucial role in ensuring the effectiveness of our internal controls and...
-
BPO Real Time Analyst
2 days ago
Alabang, Philippines RSD Human Resources Management Consultancy Full timeRole & Responsibilities Manage the scheduling process of the program. Create agent schedules, IDPs and make necessary adjustments as necessary. Acts as backup to the CWFM Assistant Manager. Manage employee information changes inside Verint WFO system Communicate effectively with internal and external customers Responsible for balancing staffing requirements...
-
USRN Supervisor
2 days ago
Taguig, Alabang, Quezom City, Philippines RecruiterPH Full timeResponsibilities: • Coordinates work activities with other supervisors • Develops plans to meet short-term objectives • Identifies and resolves operational problems using defined processes, expertise and judgment • Decisions are guided by policies, procedures and business plan. • Identifies and resolves operational problems using defined processes,...
-
USRN Supervisor
2 days ago
Taguig, Alabang, Quezom City, Philippines RecruiterPH Full timeResponsibilities: • Coordinates work activities with other supervisors • Develops plans to meet short-term objectives • Identifies and resolves operational problems using defined processes, expertise and judgment • Decisions are guided by policies, procedures and business plan. • Identifies and resolves operational problems using defined processes,...
-
Customer Service Supervisor
2 days ago
Alabang Muntinlupa, Philippines Sonak Corporation Full timeResponsibilities: A Customer Service Supervisor is responsible for overseeing the daily operations of the customer service team, ensuring that customers receive high-quality service, and managing team performance to meet organizational goals. Lead customer service team to deliver consistently high standards of customer support. Create and track overall...
-
Customer Service Supervisor
2 days ago
Alabang Muntinlupa, Philippines Sonak Corporation Full timeResponsibilities: A Customer Service Supervisor is responsible for overseeing the daily operations of the customer service team, ensuring that customers receive high-quality service, and managing team performance to meet organizational goals. Lead customer service team to deliver consistently high standards of customer support. Create and track overall...
-
Healthcare Operations Manager
7 days ago
Taguig, Alabang, Quezom City, Philippines RecruiterPH Full timeAbout the RoleWe are seeking an experienced and skilled USRN Supervisor to join our team at RecruiterPH.
-
Ayala, Philippines Gratitude Philippines Full timeJob Description The duties and responsibilities of this position consist of, but are not limited to, the following: With a focus on quality and efficiency, executes one or more of the following tasks in accordance with office and company policies and standard operating procedures (SOPs): creating orders, activating shipments, building loads, assigning...