Lead Process Execution Manager
4 weeks ago
Best Careers and Opportunities is seeking a highly skilled Lead Process Execution Manager to join our team.
Job DescriptionWe are looking for a seasoned professional to drive process execution, quality, and adherence to client contracts in our Quezon City and Cebu, Philippines locations. As a Lead Process Execution Manager, you will be responsible for:
- Ensuring process execution aligns with client contracts.
- Conducting briefings and debriefings to focus the team on key metrics and quality.
- Preparing notes from huddle meetings and sharing performance data with the team.
- Interacting with clients and preparing updates for the team.
- Reviewing performance on key metrics and conducting RCA to improve quality parameters.
- Preparing presentations on weekly and monthly performance data for management.
- Collaborating with internal stakeholders to manage and resolve issues.
Additionally, you will be responsible for driving team performance on identified metrics, providing feedback and coaching to low performers, and identifying training needs for new joiners. You will also interact with internal and external stakeholders to ensure compliance and quality in delivery.
The ideal candidate will have experience in process execution, leadership, and stakeholder management. They will possess strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment.
Requirements- At least 3 years of experience in process execution or a related field.
- Proven leadership and stakeholder management skills.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
We offer a competitive salary of ₱120,000 - ₱180,000 per month, depending on experience. If you are a motivated and results-driven professional looking for a new challenge, please apply today
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