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Executive Operations Lead

1 month ago

Quezon City, National Capital Region, Philippines Gratitude Philippines Full time

Gratitude Philippines is seeking a highly experienced Executive Operations Lead to oversee our Insurance department. Based in Alabang, this role requires a strong leader with a proven track record in managing teams and driving business growth.

About the Role

We are looking for an exceptional individual who can provide strategic leadership and operational expertise to drive success in our Insurance operations. As an Executive Operations Lead, you will be responsible for leading a team of professionals and collaborating with cross-functional teams to achieve business objectives.

The ideal candidate will have at least 2 years of college education and 3-5 years of experience as a Senior Operations Manager in a BPO setting. You must have extensive experience in Sales, Insurance, or Chat operations and be amenable to working onsite in our Alabang office.

Key Responsibilities
  • Lead a team of professionals to deliver high-quality results and achieve business objectives.
  • Develop and implement operational strategies to drive business growth and improve efficiency.
  • Collaborate with cross-functional teams to ensure alignment and effective communication.
  • Maintain a culture of excellence and continuous improvement within the team.
What We Offer

As an Executive Operations Lead at Gratitude Philippines, you can expect a competitive salary package that includes:

  • HMO coverage for you and one dependent from day one.
  • 24/7 counseling services with a partner psychological company.
  • Ongoing training and development opportunities to enhance your skills and career growth.
  • A dynamic and supportive work environment that fosters collaboration and innovation.

Estimated Salary: PHP 120,000 - PHP 180,000 per month, depending on experience.