Documentation Specialist

5 days ago


Taguig, National Capital Region, Philippines Hexaware Technologies Full time

Job Overview

At Hexaware Technologies, we are seeking a skilled Documentation Specialist to join our team. As a Documentation Specialist, you will be responsible for creating high-quality technical content that supports our products and services.

Key Responsibilities

  • Create user manuals, online help, FAQs, API documentation, and training materials that are clear, accurate, and user-focused.
  • Edit and proofread existing documents to ensure accuracy, clarity, and consistency.
  • Develop SOPs, process guides, and workflow instructions that support business operations.
  • Organize and maintain libraries of technical content with version control.

Requirements

  • Expertise in technical communication tools (e.g., MadCap Flare, Adobe FrameMaker, Markdown).
  • Ability to understand and simplify complex technical concepts.
  • Strong organizational and project management skills.
  • Knowledge of industry standards like DITA or agile documentation practices.


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